If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At our locally trusted plumbing company, we show up on time, follow the Michigan Plumbing Code on every job, and leave you with lasting peace of mind. With 25 years in business, a team of 17 dedicated professionals, we’re equipped to handle everything from remodels to water heaters and sump pumps to toilets, faucets, drains, and emergency plumbing.
Whether you need a repair, a new installation, or a full replacement, you’ll get honest communication, clean workmanship, and reliable results. Contact us today to schedule prompt, professional service you can count on.
Overview
Current Top Pro
Hired 220 times
Serves Grand Rapids, MI
Background checked
License verified
17 employees
25 years in business
Business hours
SunClosedMon7:00 am - 9:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Credentials
License verified
Plumbing Contractor
License state: MI
Background checked
Passed by Robert Evenhouse on Aug 26, 2023.
Services offered
Project type
Pipe material
Copper
Iron
Steel
PVC or CPVC
Appliances to hook-up
Stove or oven
Outdoor BBQ or grill
Water heater or boiler
Dryer
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
158 reviews
5
91%
4
6%
3
1%
2
1%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kristie Y.
Mar 31, 2026
•
Hired on Thumbtack
Most respectful, honest person I ever could ask for. He knew exactly what had to be done and was completely fair with the cost. Hopefully I never have to deal with any more plumbing issues but they will the only ones that I will hire
Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Sink • Shower or bathtub • Toilet • Washing machine • Part of a larger issue with the plumbing system • House
Benjamin Franklin Plumbing of Grand Rapids's reply
Hi Kristie! Thank you so much for taking the time to leave us a review, it is appreciated! We are happy to hear that our technicians and team could provide such a positive experience for you. Thank you for choosing us to serve you!
Plumbing Pipe Repair
Brittany K.
Aug 27, 2026
•
Hired on Thumbtack
The tech, Aiden, came out and helped explain some things in my new home, drained my hot water heater, and gave me a quote that I needed for future.very kind and patient.
Benjamin Franklin Plumbing of Grand Rapids's reply
Good Morning Brittany! Thank you so much for your review! We are so happy that Aidan provided such a positive experience for you. We always strive for a five star experience, so it makes us so happy knowing that is what Aidan could do for you. Thank you for choosing us to serve you, and enjoy your day!
Plumbing Drain Repair
Kivan G.
2 weeks ago
•
Hired on Thumbtack
They quickly fixed our clogged pipes and got everything flowing perfectly again. Professional, efficient, and great service all around.
Details: No, repair is not urgent • Clogging • Slow draining • House
Plumbing Drain Repair
Kathleen S.
May 7, 2026
•
Hired on Thumbtack
I had a great experience with Sam! I was given a time window of 2-4pm and he arrived right at 2pm, which I really appreciated. He did a thorough inspection and took the time to clearly walk me through all of my options.
He was very transparent and helpful in working with me to find the best solution and pricing and he also explained potential future needs so I could plan ahead. Throughout the entire visit, he made me feel comfortable and confident in the decisions being made.
Overall, the service was professional, honest, and easy to work with. I will definitely be using him again when I'm ready to install a new sink!
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Sink • Condo or apartment
Benjamin Franklin Plumbing of Grand Rapids's reply
Hello Kathleen! We are so thrilled to hear that your experience with our technician was so good! We are happy we were able to provide such great service for you, and make you feel at ease. Thank you for leaving us a review, and thank you for choosing Benjamin Franklin Plumbing!
Plumbing Pipe Repair
Anna L.
Jul 12, 2026
•
Hired on Thumbtack
I had a toilet flush issue that I had tried to diagnose myselfbut couldnt figure out. Turns out I needed a new toilet! I got a new one intalled at a great price and they even installed a bidet I had!
Details: 1 toilet • Municipal water (most common) • House
Benjamin Franklin Plumbing of Grand Rapids's reply
Hello Anna! Thank you for your review, and for choosing us to serve you! We are happy that our toilet repair was a great experience!
Toilet Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer many discounts! Check out our webpage for details but they include military discounts, first responder discounts as well as discounts for teachers and churches.
What is your typical process for working with a new customer?
We visit to consult on a problem, then offer a few options to address the issue. We can tackle most jobs same day.
What education and/or training do you have that relates to your work?
We are licensed by the state of Michigan which means we aren’t a handyman but experts in the Michigan plumbing code.
