Computer Services of Michigan
Computer Services of Michigan

Computer Services of Michigan

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Introduction: We have been at this location since 1997 and Ray has been repairing computers since 1976, longer than anyone else in Michigan. We are the people that IT people bring their own units to. Most of our services run between 1-2.5 of billable hours averaging between $97-$160. We also make sure to backup your data to avoid any data loss during the process. If it is not worth fixing we are going to let you know and help you make other arrangements. We have been at this location since 1997 and Ray has been repairing computer since 1976, longer than anyone else in Michigan. We are the people that IT people bring their own units to. We treat everyone as if you are my children, and I love my children. If we would tell them to do something that is what we tell you. So consider yourself adopted. Ray loves the techie part I love the people. I get to watch every ones children and grandchildren grow up. I get to meet every ones mom, dad, cousin , neighbor, teacher, lawyer and doctor. People fill me in on their success and I feel for them when sadness happens. We love our jobs and take pride in everything we do. Sadie our youngest employee (11 yrs) has built her first Robot. She has been promoted from passing out candy to filling int he order forms and on occasion customer service.
Overview

Hired 52 times

2 similar jobs done near you

Background checked

4 employees

24 years in business

Payment methods

Cash, Check, Credit card

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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Computer type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

37 reviews

5
92%
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8%
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Read reviews that mention:


R. S.

Computer Repair

Its maddening when you need your computer and it doesnt work. Time to panic! I checked with several professional repair services and decided on Computer Services of Michigan. Talked to Maureen on the phone and could tell these were the guys to use! It was a Friday so I was expecting a long wait before i got it back Received a call a short time after i dropped it off from her explaining the problem. They were able to save all my data and transfer it to a recommended SSD. Got it back Monday, it looked like a brand new computer, and was amazed how fast my computer was, and also how inexpensive the repair was, Significantly less than previous computer repair services I'd used. Also, with the covid 19 virus maximum precautions were taken, masks, social distancing, as well as hand sanitizer. I'm still amazed with the professionalism, and caring attitude of these wonderful people!! AAAAA++++++++
Computer Services of Michigan's reply
Thank you Rick, It was great working with you. If you ever need any thing please feel free to call us. Have a great weekend and stay healthy. Maureen
Aug 14, 2020
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Verified
Yvette R.

Data Recovery Service

Great experience and excellent service. My computer died 😭 I needed to copy data and see if my desktop could be saved. It could not but all of my data was recoverd (lots) if data include desktop, music, movies and my work stuff was recovered. I even took my niece computer to the company to replace screen broken (bad kids); they cleaned it, fixed the screen and installed her updates and windows 10 for a very reasonable price. Very happy will return and make this place my go to for computer fixes and tuneups. Highly recommend!! 👍
Computer Services of Michigan's reply
Awwww Thank you Yvette, it was great working with you and your family. If you ever have any questions or concerns about anything I hope you will feel comfortable in calling me. Stay well and Stay Happy.
May 29, 2020
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Verified
Carol M.

Computer Repair

Maureen is delightful ... she was able to review my situation & explain the repair to me in a way that I understood. They were able to repair my laptop & kept the charge very reasonable. I would highly recommend Maureen & Ray for any computer problems. Thank you !
Computer Services of Michigan's reply
Thank you, Maureen
Oct 5, 2017
Cathi W.

Printer Repair

While my printer ended up not being repairable, Computer Services gave me prompt, honest, professional and friendly service.
Computer Services of Michigan's reply
We are always here for you.
Oct 31, 2016
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Verified
Darrell T.

Computer Repair

Anytime your treasured commodity needs attention, in this case, my pc laptop. You're definitely want to have a bonafide professional working on your computer that you feel is capable (checking out their previous reviews) and affordable (unlike the box store commercial outlets) and personable (having staff that has training, knowledge and lengthy experience with your best interest at heart). This family business has exceeded my expectations and I love the add'tl printed pointers to avoid viruses on your pc. Thank you, Ray and Maureen for your valued time and service. I appreciate your professionalism, candor and punctuality. I'm so grateful to have crossed paths with your company. Thanks you and God bless! ~ Darrell T.
Computer Services of Michigan's reply
Thank you Darrell for your kind words. It was such a pleasure meeting you. I look forward to meeting the rest of your family. Please stop in any time and say hi.
Sep 30, 2019
·
Verified
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Maureen Landau

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Most services range between 1.5 hrs - 2.5 hrs of labor. So you are talking between $97.50 - $162.50. If parts are needed I will call you first with a price. If it is not worth fixing, we will be honest with you. We do not sell computers but I help over 500 people a year pick out and buy new ones.

  • What is your typical process for working with a new customer?

    When you come in we have a cart (gurney) to put the computer on. Sadie or I will fill out a form asking you your contact information and a summary of what you are experiencing. It is helpful if you bring in your software, & power cord (laptops). We then let you know that it usually takes between 2-4 business days and if anything is funny we will call. That is it it is easy.

  • What education and/or training do you have that relates to your work?

    Ray has been doing this since 1976, he helped write some of the MS testing , is an electrical engineer. My background is psychology & the 26 years of working with Ray. I will help you before and after. We will call you about a week later and see if you have any questions.

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