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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We Repair ALL brands of computers but ONLY computers.
We have been in Royal Oak since 1997 and Ray has been repairing computers since 1976, longer than anyone else in Michigan.
We are the people that IT people bring their own units to.
Most of our services run between 1-2.5 of billable hours averaging between $70-$170.00. We also make sure to backup your data to avoid any data loss during the process. If it is not worth fixing we are going to let you know and help you make other arrangements.
We treat everyone as if you are my children, and I love my children. If we would tell them to do something that is what we tell you. So consider yourself adopted.
Ray loves the techie part I love the people. I get to watch every ones children and grandchildren grow up. I get to meet every ones mom, dad, cousin , neighbor, teacher, lawyer and doctor. People fill me in on their success and I feel for them when sadness happens. We love our jobs and take pride in everything we do. Sadie (16 yrs) is no longer Our youngest employee we have added Sylas (7 years) he is our greeter and has taken over candy distribution.. Luci (6 years in charge of our candy bowls). Sadie has been promoted to our marketing and our customer service division.
Overview
Hired 89 times
3 similar jobs done near you
Background checked
4 employees
29 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
2019
2018
2017
Services offered
Computer issue
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Exceptional 5.0
61 reviews
5
95%
4
5%
3
0%
2
0%
1
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Read reviews that mention:
Antoinette W.
Dec 16, 2025
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Hired on Thumbtack
I'm not sure why I never reviewed my wonderful experience. This small family business was the perfect place to get my mac fixed! Years later (and I'm out of state now), I want to come back to them to fix up my other laptop. I just remember them being so kind and helpful. I highly recommend.
Details: Mac (Apple) • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Services of Michigan's reply
Well Hello Hello Antoinette, How in the world are you doing? I hope that you are well. If you come to town please visit us. If you are in need you can call me or if necessary we can ship the unit back and forth.
In the mean time I hope you and your family are doing well and thank you for the kind word. Maureen
Computer Repair
Michael H.
Mar 25, 2025
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Hired on Thumbtack
My laptop died due to my dropping it and the screen died. Took it to Computer Services of Michigan to see what it would take to repair Met Maureen and had the most pleasant conversation with her on their capabilities. I knew I need a new screen and also a battery pack. She quoted a basic price for the parts on the spot and also the range of labor cost to do the repairs with a good explanation of the range. Parts in on Tuesday computer being repaired to find the HD was going bad also. Price quoted for the new one and it was installed with data transfer by Saturday morning. Working great almost like new and will not have to purchase a new laptop for a couple of more years, Best service, very quick turnaround and reasonably priced repair I have ever had done. Best place to take your computer for repair, upgrade or replacement in Metro Detroit. Definitely will be going back to even purchase other equipment as I expand the network.
Mike H.
Details: PC • Laptop • Cracked or damaged screen • At the pro’s location
Computer Services of Michigan's reply
Hi Michael, It was great working with you. I will contact you later in the week to see if you have any questions or concerns. Always feel free to call or stop on by. We are here for you.
Computer Repair
Nabil S.
Mar 19, 2026
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Hired on Thumbtack
So far, I have just delivered my computers for them to work on. Maureen was very accommodating and helpful
Details: PC • Laptop • Computer not turning on • Remotely (phone or internet) • At the pro’s location • My home, venue, etc.
Computer Services of Michigan's reply
thank you. It was very nice meeting you. We are working on your units and I will call you as soon as I know anything. have a wonderful day.
Computer Repair
Jimmie M.
Feb 28, 2025
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Hired on Thumbtack
My computer crashed and I undoubtedly made things worse by attempting my own YouTube repairs. Computer Services of MI was able to get me back up and running and for a fair price. I did lose my programs and games but I am currently in the process of reinstalling and everything seems to be fine. I recommend Computer Services of MI for repairs.
Details: PC • Desktop • System error or blue screen • At the pro’s location
Computer Services of Michigan's reply
I am so glad that all went well. I will be checking up on you and your computer within the week. If you have any questions or concerns please feel free to call me. Have a good weekend. Maureen
Computer Repair
Brenda L.
Oct 8, 2024
•
Hired on Thumbtack
I contacted Computer Services of Michigan and they were very responsive in getting back to me. I was quoted an estimate and so I knew going in the cost of the repair.
Details: PC • Laptop • Cracked or damaged screen • At the pro’s location
Computer Services of Michigan's reply
Hi Brenda, I am so glad everything went well. Always feel free to stop in or call, if you need anything. Maureen
Computer Repair
Credentials
Background Check
Maureen Landau
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Most services range between 1.5 hrs - 2.5 hrs of labor. So you are talking between $97.50 - $162.50. If parts are needed I will call you first with a price. If it is not worth fixing, we will be honest with you. We do not sell computers but I help over 500 people a year pick out and buy new ones.
What is your typical process for working with a new customer?
When you come in we have a cart (gurney) to put the computer on. Sadie or I will fill out a form asking you your contact information and a summary of what you are experiencing. It is helpful if you bring in your software, & power cord (laptops). We then let you know that it usually takes between 2-4 business days and if anything is funny we will call. That is it it is easy.
What education and/or training do you have that relates to your work?
Ray has been doing this since 1976, he helped write some of the MS testing , is an electrical engineer. My background is psychology & the 26 years of working with Ray. I will help you before and after. We will call you about a week later and see if you have any questions.