FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Fee will be applied to appointments made using the Instant Booking Option here on Thumbtack. Fee will be applied to appointments made without a walkthrough consultation. We have a loyalty points program for repeat customers. Ask for details!
- What is your typical process for working with a new customer?
I ask questions pertaining to the size of the home ( sq ft for move out cleaning pricing estimates), types of flooring, preference of cleaning products to be used. I will ask to set a walkthrough appointment beforehand to get a clear understanding of the potential clients’ order of priority, see problem areas, and layout a plan of action. If clients choose to book an appointment without the benefit of a walkthrough appointment, a nominal fee will be applied.
- What education and/or training do you have that relates to your work?
15+ year’s combined experience from a 4 Diamond Hotel and a Michigan Ranked Top 5 Hospital.