Nick replaced a part in our Bosch dishwasher. The first person who came seemed puzzled by the Bosch, couldn't even get it our from under the countertop. We were considering the costs of removing tiles from the kitchen floor to allow the machine to slide out. We decided to pay another service charge to get "a second opinion." When Nick arrived, he pointed out two screws that were holding the dishwasher in place. Once those were removed, the dishwasher slid right out. Nick figured out what was wrong, ordered the part, installed it and voila! We got his card and will be hiring him to do some drywall repair in a couple of months. We highly recommend him.