- What should the customer know about your pricing (e.g., discounts, fees)?
my rate is a flat fee for boarding and day care in my home. Adult Day care 15.00 pr hr or 45.00 overnight boarding 55.00 Puppies 1 yr and under addl 5.00 Holidays additional 10.00 which includes Day before, day of and day after all other days revert to normal rate. 5 pct discount for stays over 5 days 10 pct discount for stays 10+ days Posted rate is for 1st dog addl dogs 45.00 Holiday rate is 10.00 higher 20.00 off first booking not combinable with other survival offers. 20.00 off for a booked referral. 1 night 50% off return customer appreciation. rates are based on 24 hr periods example drop off at 730 am pick up 730 am later pick up beyond 24 hr period is assessed an extended care rate of 35.00 upto 4 hrs ( first hr is not charged giving 5 hrs) addl 35.00 for addl 4 hrs better to book an extra day. why extended care rate? typically happens when a customer has a flight delay, cancellation, an emergency situation or chooses to extend the pick up time. adjust your drop off and pick up time to meet your need.
- What is your typical process for working with a new customer?
typically meet ahead for dog owners to assess my boarding and day care atmosphere and dogs response to me as a provider. Some are not afforded the luxury of a meet and greet yet my years of experience and pics help dispell and trepidations.
- What education and/or training do you have that relates to your work?
40 yrs experience including boarding horses. I'm experienced with those needing oral and injectable medications puppies and mature dogs. I've cared for blind dogs and those with food allergies.