FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent with no hidden fees. We offer free quotes and never charge for stopping by to assess a job. If additional issues are found, we’ll discuss costs with you before moving forward. Bundle multiple projects and receive a 10–20% discount.
- What is your typical process for working with a new customer?
Our Process for New Customers – Twin Cities HandyAid 1. Initial Contact – We start with a quick call or message to understand your needs and schedule a time to visit. 2. Free On-Site Quote – We stop by to assess the project and provide a free, no-obligation quote. 3. Project Planning – Once approved, we schedule the work at a time that’s convenient for you. 4. Clear Communication – We keep you updated throughout the project and discuss any unexpected findings before moving forward. 5. Quality Work & Clean-Up – We complete the job efficiently and leave the space clean and ready to use.
- What education and/or training do you have that relates to your work?
As a licensed contractor, Twin Cities HandyAid brings a strong foundation of hands-on training and real-world project experience. We’ve developed expertise in remodeling, repairs, and maintenance through years of practical work, safety training, and ongoing education to stay up to date with building codes and industry standards. Additionally, our background includes a business degree, ensuring professional service, efficient project management, and a strong focus on customer satisfaction.