FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the home and the specific needs of each client. We always provide a clear estimate before starting any service, with no hidden fees. As a husband-and-wife team, we are able to offer high-quality service at a fair price. We also offer discounts for recurring cleanings (weekly, bi-weekly, or monthly).
- What is your typical process for working with a new customer?
First, we speak with the client to understand their needs and expectations. We may ask about the size of the property, specific areas of concern, and the type of service required. Then we provide a clear estimate. On the scheduled day, we arrive with all necessary supplies and complete the service thoroughly. After finishing, we do a final walkthrough (if the client is available) to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, proper product usage, sanitation standards, and safe handling of cleaning equipment. We stay updated on best practices for residential and commercial cleaning to ensure high-quality results while protecting our clients’ homes and surfaces.