FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Once we have gathered all the information we need from the client, we must schedule a consultation. This is simply a time where our team will meet with the client to discuss their needs and pricing. If the client's schedule does not allow for face to face meeting, then we must complete a 15-20 conference call before we can confirm project for production. Usually every project has a custom package built to meet the unique needs of the client.
- What is your typical process for working with a new customer?
At Nation 94 the typical process of dealing with a new customer includes a consultation to better understand the customer's needs, review pricing needs, and schedule a date of production.
- What education and/or training do you have that relates to your work?
Throughout our company we are proficient in what we do. We hold formal training in digital film and video production, writing, editing, cinematography, photography and graphic design. We also have experience in customer relations and service.