- What should the customer know about your pricing (e.g., discounts, fees)?
We have a friendly staff of office professionals to schedule appointments, make reminder calls, and help answer any questions you may have about how we work, or what to expect on the day of your service appointment. If you prefer an estimate, in most cases we can provide a general price estimate over the phone.
- What is your typical process for working with a new customer?
Just one simple phone call hires a seasoned professional who will care for your home like you deserve. Technicians are fully insured for accidental damage and workers’ compensation and our work is backed by our done right guarantee.
- What education and/or training do you have that relates to your work?
Our technicians have an average of 10 years of experience with a variety of skills and are fully insured and licensed. We treat you and your home with respect—we wear booties to protect your flooring and clean up when we’re finished.