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Overview
Hired 13 times
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5 employees
6 years in business
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Reviews
11 reviews
Brian R.
Holiday Lighting Installation and Removal
Shame on me for not doing more due diligence before hiring this firm. "Your Holiday Lights" came out and gave us a bid to install lights all along our roof line and a wreath on the side of the house - however, they did NOT have the equipment nor the hardware to perform this work. After 2 days of installation we were informed they would not able to install lights on a large section of our roof line and that it would be a significant add to get a 4' wreath in lieu of the 30" wreaths they carried for doors. We were offered an $80 credit for the large gap in the lights on the roof. Looked terrible and I had them take all the lights down. I then hired Christmas Décor who came out and easily installed larger C-9 bulbs all along the roof line and hung a 4' wreath on the house - all in a few hours!! NO GAPS. AND for less than "Your Holiday Lights" originally quoted. AND the lights were installed on the leading edge of the roof and the gutters. Again, something "Your Holiday Lights" said couldn't be done. Unfortunately I still had to pay "Your Holiday Lights", even though they were unable to complete the project they quoted!!! Very poor customer service. Very limited capabilities.
Nov 28, 2018VerifiedYour Holiday Lights's replyHi Brian, Thanks for the review and I'm sorry you were disappointed with your experience with Your Holiday Lights. Regarding a few specific points you mention: -Regarding the roofline, safety is our first priority and I will not endanger the safety of my employees during any job. The $80 credit was based on the linear feet that we were not able to install on. Since your install, we have purchased additional equipment to traverse steep slopes so that it is never an issue again. -The quote we provided (and you accepted) was for C7 LED Bulbs, so those were the bulbs that we installed. Only after the job did you let us know that you actually wanted C9 LED's. -That is correct, a 48" wreath is more expensive than a 30" wreath. I regret not being able to give you a free 48" pre-lit LED wreath that you requested before you said "You Suck!" and hung up the phone on us. I am glad that you found a provider that you are satisfied with for your holiday decorations.
Vanessa H.
Holiday Lighting Installation and Removal
most of my conversation about my install was on thumb tack the owner actually came out and gave me a quote. Reasonable I love how the paperwork is all together easy to understand now I’m just looking for the excitement of having my lights installed
Aug 26, 2019VerifiedAnnetta P.
Holiday Lighting Installation and Removal
Kevin and his team were amazing! My lights are beautiful and well done !!! Can’t wait for next year! Highly recommended!!!!
Nov 24, 2018VerifiedYour Holiday Lights's replyThanks for the 5-Star review Annetta - it was a pleasure decorating your home this year! We're glad you're thrilled with the result.
Matt E.
Staff and kevin where great to work with. Lights are amazing and best part is I didn't have to do anything this year. Thanks kevin
Nov 10, 2018Your Holiday Lights's replyThanks for the 5-Star Review Matt - Your home looks great with the warm clear white LED's and wreath!
Susan t.
Holiday Lighting Installation and Removal
Although an hour late for my appointment it went well and turned out nice
Oct 31, 2019VerifiedYour Holiday Lights's replyThank you Susan for your review and I am very happy you like the results of our work. Regarding your appointment, our first appointment arrival window is the morning is always 8 AM - 10 AM, and it was indicated on your invoice and appointment confirmation. We arrived at approximately 9:15-9:30. Nevertheless, we appreciate your feedback and will always strive to be better and have better communication with our customers.
Credentials
Kevin Bryniczka
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Holiday lights are priced by linear foot (the amount of lights used). We like to say the the best bang for your buck is having your rooflines/peaks decorated. Most homes fall in the range of $600 - $1000 depending on the size of the home. Do you like saving money? The lights and install get cheaper with every year we install them. Year 2 is 10% off and Year 3 is 15% off! Installation before November 15 receives an additional 10% off.
- What is your typical process for working with a new customer?After initial contact, we get information about your home and are able to email you a free estimate on getting your home decorated! Please be aware that Your Holiday Lights does not install customer-supplied lights. Also, Your Holiday Lights currently has a $499 job minimum for the 2019 season.
- What questions should customers think through before talking to professionals about their project?Having your Holiday Lights installed is a significant purchase for any home. With Your Holiday Lights, you can rest easy knowing that we are fully insured and bonded. With any amount of significant ladder work, you want to make sure you're protected and have zero liability on your property. You are fully covered with Your Holiday Lights. Additionally, we provide free maintenance during the entire time your lights are installed. If something happens like a light bulb goes out, we don't want you to do anything but give us a call. There is never a cost for any maintenance! Lastly, we take down your lights and store them free of charge until the next holiday season. And next holiday season - your lights are discounted 10% (year 2) and 15% (year 3). We love saving our customers money and making them happy!