FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive in the Twin Cities market and ranges on service offering, bedroom/bath count, and square footage. We offer discounts and promotions for customers with recurring cleaning needs.
- What is your typical process for working with a new customer?
New customers are invited to book online or over the phone, receive email and text confirmations, and electronically pay. We schedule our cleanings based on customer availability, and collect before/after photos once a service is complete. We commit to punctuality and customer satisfaction always.
- What education and/or training do you have that relates to your work?
Over 10 years of cleaning experience per cleaner with Pure Shine.