FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Cash discounts of up to 10% No fee ACH (electronic funds-transfer system) All major credit cards – 3% fee (No fee during promotional periods) Financing through Synchrony Bank
- What is your typical process for working with a new customer?
Our process is designed to reduce stress and build certainty. Discovery & goals: We start by understanding your home and what you want to achieve. Documented assessment: We inspect and measure your exterior to confirm scope and requirements, using drone inspections when appropriate. Clear estimate: We provide a detailed estimate and walk you through exactly how it was priced. Approve scope & price: Once you’re comfortable with the plan, we finalize the scope and agreement. Deposit & scheduling: We collect the deposit and reserve your spot on the schedule. Build & verify: We complete the work with clear communication and documented results.
- What education and/or training do you have that relates to your work?
Minnesota Residential Building Contractor License VSI Member (Vinyl Siding Institute) CertainTeed ShingleMaster Pro James Hardie Preferred Contractor Working knowledge of Minnesota code requirements Working knowledge of construction-law basics that affect homeowners