What should the customer know about your pricing (e.g., discounts, fees)?
Our website midwesthomeservices.com displays our current flat rate pricing structure. We believe that our customers want to know pricing up front not be surprised once a company is actually in their home.
What is your typical process for working with a new customer?
Customers can schedule appointments with us by calling our business number or by utilizing our online real time scheduler.
What education and/or training do you have that relates to your work?
Midwest Home Services has been in business for over 20 years and our technicians have experience equal to that.
How did you get started doing this type of work?
Midwest Home Services is a family owned and operated business for over 20 years.
What types of customers have you worked with?
we have worked with both Twin cities Metro and some Wisconsin home owners and businesses for over 20 years.
Describe a recent project you are fond of. How long did it take?
We recently performed a chimney repair in Mound West Tonka on a lake front property with not a lot of room to maneuver Regardless our guys did a great job and I just received a call from the customer's friend in Edina asking if we can come give her an estimate on her project.
What advice would you give a customer looking to hire a provider in your area of work?
We encourage customers to remember that the lowest price is sometimes an indicator of quality and level of service.
What questions should customers think through before talking to professionals about their project?
Customers should always ask some basic questions such as how long has the company been in business and always of course ask for professional references and even examples of their past work.