FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes. Each season I have a rate sheet which I use for all my customers, which I can email you upon request. Sash cords (my most common service) are $50 per window, with a bulk discount after five windows.
- What is your typical process for working with a new customer?
Quick phone intake. Then I'll email my rate sheet and in most cases (sash cords and small glazing jobs), an estimate is not needed. If an estimate is needed, I'll schedule a free site visit. I can provide detailed estimates by email and require 50% down before a big job starts.
- What education and/or training do you have that relates to your work?
I have been maintaining older rental properties since I was in middle school. Window glazing has been in my family for three generations. I also went to art school, which instilled in me the pride of craftsmanship and the appreciation of all things practical!