FAQs
- What is your typical process for working with a new customer?
Once we receive a customer contact we collect some information regarding address, phone, email, and description of project. That information goes into our system, which triggers an alert for our tech to call the potential customer to schedule an inspection of your project. Once the inspection is complete, we provide a detailed, written estimate by email. If our estimate is accepted, we collect a deposit in an amount based on the job total and schedule the work to begin. Upon completion of the project, we would collect the balance due.
- What types of customers have you worked with?
We have worked with a wide variety of customers including those who would like to continue to live in their homes following retirement as well as busy people who have a few projects that they would like to get done in a timely manner so they can maintain their busy lifestyle without sacrificing functionality in their homes. We have also worked with folks who appreciate our level of know-how, that the average DIYer may not possess.