Help When You Need It, LLC

16 photos

Show more

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Read reviews that mention:

• clean・14

• price・7

• service・4

---

Marge P.

Oct 11, 2021

·

Hired on Thumbtack

Hired on Thumbtack

The job bid was competitive, the scheduling timely. Darrell, our cleaner, was pleasant, helpful, punctual, and careful around our plants. The work was excellent.

Details: Single-level building • Clean window screens and tracks • Clean interior of windows • Windows without grids • 6 - 10 windows

Window Cleaning

Leon R.

Sep 27, 2021

·

Hired on Thumbtack

Hired on Thumbtack

We had a good experience dealing with this company. They are reasonably priced and doing a good job. We were very satisfied how they cleaned our windows. We recommend them

Details: Single-level building • Clean interior of windows • Clean window screens and tracks • Windows without grids • 21 - 25 windows

Help When You Need It, LLC's reply

Thank you Leon, it was a pleasure working with you!

Window Cleaning

Katherine S.

Jul 12, 2022

·

Hired on Thumbtack

Hired on Thumbtack

Darren did a great job cleaning the windows. He was efficient and nice to work with. Would hire again.

Details: Single-level building • Clean window screens and tracks • Clean interior of windows • Windows without grids • Sliding glass doors • 6 - 10 windows

Help When You Need It, LLC's reply

Thank you!!

Window Cleaning

Jill H.

Aug 26, 2021

·

Hired on Thumbtack

Hired on Thumbtack

Darrell was wonderful to work with. Prompt, polite , high attention to detail and inquired about another area to be cleaned before he left. I will be hiring them again in the future!

Details: Single-level building • Clean window screens and tracks • Clean interior of windows • Sliding glass doors • Windows with grids • 1 - 5 windows

Help When You Need It, LLC's reply

Thanks Jill, we look forward to the next time.

Window Cleaning

Megan M.

Aug 19, 2021

·

Hired on Thumbtack

Hired on Thumbtack

We would definitely hire Help When You Need It again! Breanna is responsive and her husband Darrell did an excellent job with our windows. My husband (who was initially skeptical about hiring for this job) keeps commenting about how clean the windows are now!

Details: Two-story building • Clean interior of windows • Clean window screens and tracks • Windows without grids • Sliding glass doors • 11 - 15 windows

Help When You Need It, LLC's reply

So glad to hear your husband and you were pleased with the results!

Window Cleaning

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  I have discounts available for monthly reoccurring customers. My hourly rate for tasks unrelated to cleaning range from $25-$35/hr.

• What is your typical process for working with a new customer?

  My typical process depends on the job at hand. Greeting my customers and letting them know I am available is my first step. Talking with the customer to determine their needs. Then coming up with a plan of action, scheduling dates and times. I do communicate via text, email or phone to make things as accessible as I can for my customers.

• What education and/or training do you have that relates to your work?

  I have a Master’s degree in Social Work and have been working in this field for the last 12 years. Prior to that I worked in customer service for 10+ years in different settings. My positions and education provided me with a wide range of skills that are transferable.