FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The pricing structure is as follows: Can be an hourly price for medical billing services. A percentage of collections on insurance claims. Consulting pricing is subject to scope of work. It really depends on your unique needs as a medical provider or medical practice.
- What is your typical process for working with a new customer?
New customers have to call us to let us know what their Administrative Support needs are. Specifically, their medical billing, coding, or revenue cycle consulting needs. From there we run reports for free to see where your bottlenecks are. We then recommend the next steps like: Get provider information. Leverage our software to get started. Provide us access to your software to get started. Export CSV file to get started.
- What education and/or training do you have that relates to your work?
Certification from HFMA as a revenue cycle specialist.