Carlo Holleman and another worker from his company moved my piano this morning. They arrived when they said they would. Mr. Holleman was very professional and it was obvious that he knew what he needed to do to cover and haul the piano down the stairs and into his truck. When he discovered that they did not have the appropriate dolly to use for the hardwood stairs that were at the destination place, Carlo informed me that he needed to return to the company to pick up the dolly he needed and that it would take him an extra hour to deliver my piano. It actually took a little more time than that, but I was grateful that someone was still at the destination place when they arrived. And I appreciated his informing me of this so I could let the person know on the receiving end. The type of stairs should probably have been requested of me at the time of hire but other than that, everything was great.
When the piano was received, I was told that they did an excellent job hauling the piano up very steep stairs. My piano was safely delivered and I was very pleased with the professional service I received from Holleman Hauling & Moving LLC and would highly recommend them to others.
Thank you, Thumbtack, for offering this great company to me.
A very satisfied customer,