As the toilet was clogged, and the usual remedies didn't work, I first contacted Marvel Sewer and Drain - more precisely, Ben Smith - via Thumbtack. When I called him, he told me he would come out in an hour and a half, and he did. He assessed the problem and solved it expeditiously and for a more-than-reasonable rate. He was friendly and open to questions, and I totally would use them again if (knock on pipe) it happens again. Very good!