I had water spilling into my basement that was caused by a sewer line clog. The first dudebro plumber that came out made the problem WORSE and charged me over $430, which I will be salty about forever. He then recommended I replace my sewer line because the pipes were so old, they likely had tree roots growing in them, or they had collapsed or been crushed and were no longer functional for whatever reason. The job would take 3-4 Days (in which we’d be without water/sewer) and would cost $5,000 to $12,000. Ya’ll, I am a 39 year old widow with 2 young kids and that news nearly sent me to the funny farm, I literally COULD NOT. Mom came over for sympathy and told me to put my info into this Thumbtack thingy and I did so whilst crying like a 4 year old who just dropped their ice cream. Like 3 seconds later Joe calls me and immediately puts me at ease. He says he can fix it. He can do it a hell of a lot cheaper. And he can do it faster. Shut up and take my money, right? Less than 48 hours later he and his boys are at my house, digging up the traitorous sewer pipes. They work fast and when the sun goes down they bust out the lamps and flashlights and KEEP WORKING until the damn job is done. That very night my kids had baths, we flushed ALL the toilets without having to say prayers first, and I washed the dishes that had birthed their own ecosystem. And the best part was he charged me less than $3,000 with promises that he would be speaking to the city about their crappy pipes and might even stick a camera down there to see just what exactly was up. So tl;dr I have a new plumber, his name is Joe and he kicked my sewer clog’s ass. Thank you for coming to my TED talk.