E7 TRANSPORT KC

Thank you for the kind words and recommendation. It was a pleasure assisting with the move, and I’m glad we were able to navigate the stairway successfully. At E7 Transport KC, we take pride in going the extra mile to ensure every item is handled with care. Interestingly, while en route to the reclining center, I received a message from another client in need of moving boxes—always grateful for the opportunity to support our community. Thanks again for your trust.

Thanks so much, Spencer! 🎹 We’re glad the piano move hit all the right notes, smooth, professional, and issue-free. It was a pleasure and we’re always ready for an encore whenever you need the professional delivery team. We appreciate your trust in us; no task is too small when it comes to moving or delivery of heavy items. Don’t hesitate to reach out anytime you need a hand! Roderick P. E7 Transport

Terry, thank you so much for the kind words! It was a pleasure working with you, and we’re glad we could make that rug return a smooth and stress-free experience. We appreciate your trust in us; no task is too small when it comes to helping. Don’t hesitate to reach out anytime you need a hand! Roderick P. E7 Transport

Hello, I appreciate you taking the time to share your feedback. Please accept my sincerest apologies for your experience with John. I will personally investigate the matter, as our brand is built on a foundation of exceptional customer service and respect. It is deeply concerning to hear that you felt a lack of respect during your move, and I take this seriously. Regarding the issue with the lock, I will speak with Phil to understand how that oversight occurred. I sincerely apologize for the frustration this caused and regret that we weren’t made aware of it on the day of your move. I am more than happy to reimburse the $50 for the locks and your time. There are several factors that can contribute to an increase in the cost of a move. One primary factor is the presence of stairs, which can significantly increase the number of trips movers need to take. In an apartment move, movers walk two to three times the distance compared to a home move. Another factor is the timing of the move. This was a last-minute, same-day request that we received at 7:16 AM, and I was able to have Phil onsite around 9:20 AM. Once onsite, Phil was able to assess the scope of the move and provide an estimate of 4 hours. Phil arrived at 9:20 AM, and the move was completed by 3:02 PM—a little over five and a half hours. I would love the opportunity to assist you with your next relocation and ensure you receive the exceptional service you deserve. To provide the best experience possible, I recommend booking in advance so we can reserve a dedicated move date for you and assign the appropriate team. I will also be personally onsite to ensure a seamless process. Please don’t hesitate to reach out whenever you’re ready to schedule. I look forward to working with you again. Best regards, Roderick Phipps