4. DEES Electric LLC
- 3 years in business
- 124 hires on Thumbtack
- Serves Chesterfield, MO
"Contractor paid attention to details of the tasks we needed accomplished, and then came out for a free estimate.
Arrived exactly when promised, to the minute. After examining the projects, he provided an estimate for parts and time, and we coordinated a day/time to do the work.
I received an email from "DEES" (Delivering Excellent Electrical Service) the night prior to the scheduled day, advising that the parts we wanted were more expensive than hoped. DEES gave us the updated estimate and asked if that was acceptable. It was.
Received an email an hour prior to scheduled time advising that no less than six suppliers were out of stock on one of the items needed and as a consequence, they would be a few minutes late.
They actually arrived not long after the originally scheduled time with all the parts needed, one of which was obtained from a fellow businessman (very creative resolution).
Interesting that all 5 points of evaluation requested by Thumbtack were the identical aspects that specifically impressed me about DEES. The five star evaluation was not given arbitrarily, they truly excelled in EACH category. Specifically, in regard to Work Quality, they identified and corrected numerous problems from others' work in the past, and were dedicated to ensuring that the fit and finish of their work was beyond reproach.
Perhaps most impressive, and unique, was the exceptional teamwork by Philip and Mike on each of the tasks. While Philip is the senior member, he is open to suggestions and Mike consistently provided valuable input throughout. Additionally, their expertise goes well beyond Electrical issues. Both have excellent temperaments and work very smoothly together, anticipating and supporting the actions of the other. I truly hope they keep this team intact and I strongly recommend them to anyone concerned about the Thumbtack criteria of: Work Quality; Professionalism; Responsiveness; Value; and Punctuality. I will most definitely be contacting them for more and varied projects in the near future."