Computer Ken
Computer Ken

Computer Ken

$45
starting price


Responds in about 36 min

Introduction
I have been building and repairing computers for over 20 years. My focus is Virus/Malware Removal on windows desktop and laptop computers. I build desktop computers, done from the ground up the way you would like, if desired. I believe that it is better to have a computer built than to buy one by a specific brand. Lastly, I give advise on keeping my customer's computer(s) safe. I enjoy helping people, period! So, that is first! I enjoy teaching the ends and outs about computers. Outside of that, I enjoy repairing or upgrading computers.
Overview

Hired 102 times

1 similar job done near you

Background checked

1 employee

23 years in business

Business hours

Sun3:00 pm - 9:00 pmMon9:00 am - 1:00 pm

Payment methods

This pro accepts payments via Cash, Google Pay, PayPal, and Square cash app.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2021

Top Pro Icon

2019

Featured Projects

8 photos

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

65 reviews

5
91%
4
6%
3
2%
2
1%
1
0%

Read reviews that mention:


pro avatar
Alyssa P.
Jul 20, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Was willing to work with my schedule, kept me up to date on all the order updates. Was upfront on costs and expectations of repair quality. Which are awesome! Will be recommending him to others for future computer fixes!

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc.

Computer Ken's reply
Thank you Alyssa for the great review! It's best to be upfront and honest with my customers! That's what I strive to do! Glad you are happy with the repair!
Computer Repair
pro avatar
Chris S.
Feb 16, 2021
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Hired on Thumbtack

Hired on Thumbtack

Ken responded quickly and professionally to my call. He diagnosed my computer problems, fixed them, and returned my computer the next day. He also installed some utilities on my computer to help me avoid future problems of a similar nature. I am extremely satisfied and highly recommend Ken for computer repair.

Details: PC • Laptop • Slow computer performance • At the pro’s location • Remotely (phone or internet)

Computer Ken's reply
Thank you for the great review, Chris!
Computer Repair
pro avatar
Denise W.
Apr 10, 2023
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Hired on Thumbtack

Hired on Thumbtack

Ken was awesome! He picked up my laptop and returned it to me once he completed reimagining it. Ken also saved me money on the Windows package I purchased. I would have bought the more expensive one but he recommended the Student version which fits my needs perfectly. I highly recommend Ken for your computer needs.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Ken's reply
Thank you, Denise! I try to help customers save money when I can!
Computer Repair
pro avatar
Larry J.
Mar 24, 2023
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Hired on Thumbtack

Hired on Thumbtack

Ken was very helpful in addressing my printer problem with me. In the end, we decided that it would not be cost effective to repair it, as the cost of repair would likely exceed the cost to replace. Ken was very willing to help me troubleshoot the matter over the phone, and did not charge me anything.

Details: Desktop printer • Canon

Computer Ken's reply
Thank you, Larry!
Printer and Copier Repair
pro avatar
Rod S.
Feb 27, 2023
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Hired on Thumbtack

Hired on Thumbtack

If you have a problem, call Ken! I had an identity theft issue and Ken scoured my computer thoroughly over 2 days (Saturday AND Sunday) to seek out the issue. He wanted to do more but I told him to stop even though he wasn't going to charge me more. Very reasonable pricing and when he didn't know something he researched it and didn't charge me for research time. His investigation left me much more at ease with my situation. Thank you Ken my computer runs faster now also!

Details: PC • Laptop • Virus or malware • At the pro’s location

Computer Ken's reply
Thank you, Rod! I hope everything is going well!
Computer Repair
Credentials
Background Check

Kenyon Randolph

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