FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Commercial jobs are quoted one at a time, in writing, and we honor the estimate with no adjustments. If we miss the agreed timeline, you get 10% off. We take checks, credit cards and ACH. Home jobs are priced up front in writing, with nothing due until you're happy with the work.
- What is your typical process for working with a new customer?
Send us the address and what needs cleaning, and we quote it in writing. We schedule around your hours, including nights and weekends, and walk the property with you when we finish.
- What education and/or training do you have that relates to your work?
Every crew member is personally trained by our owner, Daniel Lynn. We've completed hundreds of commercial jobs and thousands of residential cleanings. Home washes are backed by our promise: if you don't love the work, you don't pay.