FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our rates are hourly based on crew size: • 2 Movers – $155/hr • 3 Movers – $200/hr All equipment (dollies, straps, tools) is included in the hourly rate. Time starts when the crew arrives and stops when the job is complete. Most apartment moves take 2–4 hours depending on size and access. No hidden fees. We’ll confirm the recommended crew size upfront so you know exactly what to expect.
- What is your typical process for working with a new customer?
1️⃣ Share your details – Tell us what you’re moving, locations, and your preferred date. 2️⃣ Crew recommendation – We confirm the right crew size and provide a clear hourly rate. 3️⃣ Schedule confirmation – Once approved, we lock in your time slot. 4️⃣ Moving day – Our team arrives with equipment, protects your items, and works efficiently to complete your move. 5️⃣ Final walkthrough – We make sure everything is placed where you want it before wrapping up.
- How did you get started doing this type of work?
We started by helping friends and family move, haul items, and clean out spaces. What began as simple helping hands quickly turned into steady referrals because people appreciated the care, efficiency, and reliability we brought to every job. Over time, we realized there was a real need for dependable, stress-free moving and home services. That’s when we decided to turn it into a professional service focused on hard work, clear communication, and getting the job done right.