Introduction: > Network (Wireless and Hardwired) Setup and Configuration
I started a Business in High School building custom gateways out of commercial servers using open source software. I have extensive support experience with residential networks. I am trained to install Charter internet from the pole to the customers router and have more than 100 installs under my belt. Also trained in the installation and troubleshooting of Charter VOIP.
> Computer Hardware Troubleshooting and Replacement
Managed a internet cafe and have extensive experience maintaining computers running Windows and Linux. Experience with everything from swamping faulty RAID controllers to building custom gaming PC's for the shop
> Training (Group and One-On-One) Sessions
Professional appearance with great speaking skill, I am comfortable talking in front of large groups and have experience training both cable technicians in router installs but also ran a class for seniors out of the Internet Cafe.
> Data Backup and Retrieval
Experience discussing with businesses the need for a comprehensive data backup plan. Can setup both hardware and software RAID.
> Virus Removal
Can use various software suites to perform a malware cleaning of computers. I have cleaned customers PC's from infections more times than dare to count :) also stay well educated and up to date with latest security risks.
> Software and Application Troubleshooting
Can troubleshoot everything from windows not updating properly to errors in adobe photoshop. Like most technicians I have developed great skills searching for solutions to software problems.