Jan-Pro Cleaning Systems

Introduction: The Company JAN-PRO Franchising International, Inc. operates its business in the commercial-cleaning franchising industry and licenses its master franchise owners and unit franchisees under the JAN-PRO trademark. Founded in 1991, JAN-PRO has over 99 master franchise offices in five countries with over 10,000 unit franchisees. Master license expansion plans are ongoing on a national and international level. JAN-PRO has built a solid reputation as a quality franchise organization within the commercial cleaning industry. The company has been highly ranked in magazines, such as Entrepreneur, Income Opportunities, Home Business and Business Start-up, as well as in the Franchise Handbook. JAN-PRO customers include a number of prestigious accounts, many of which are included in "Who's Who in Business." JAN-PRO is now the world's #1 fastest-growing franchise system according to Entrepreneur Magazine for 2008, 2009, and 2010. JAN-PRO operates under a unique professional system. Unlike conventional cleaning companies where employees work at a job, JAN-PRO unit franchisees are owner-operators who have a vested interest. That's why our owner-operators want to make sure that total customer satisfaction occurs. We provide the following: * Quality cleaning methods * Detailed cleaning schedules * Comprehensive training programs * Extensive support system * Quality control systems * Customer relation services * Highly skilled personnel These components form a successful commercial cleaning concept that results in a highly motivated workforce to produce long-term customer satisfaction. The JAN-PRO Difference There are a number of problems inherent with conventional cleaning services, as follows: * Lack of management supervision * No professional quality control procedures by supervisors * Inconsistent service levels, resulting from high turnover and untrained workers * No professional management concern for customer satisfaction * Breakdown in communication for customer service requests * Basically, employees of conventional cleaning services feel that they work at a job rather than operate a business. What's the answer? JAN-PRO!