Jeremy Medley

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Introduction: I am committed to doing more than just fixing your computer from a cosmetic standpoint. Some service providers will fix or install your computer and hand you the system without customizing it to be easier to use for you while I always ensure that the little things are taken care of like installing antivirus software, configuring automatic updates, installing a video player that will play all videos and DVDs, making sure that all system updates are installed so that you do not receive cryptic questions and prompts from the system and configuring the system to be more user friendly in a number of other ways. I enjoy working with technology and helping people to learn how to use it. The end user needs to be engaged and needs to have at least a cursory understanding of what is taking place in their system and I enjoy working with the end user to foster this understanding.

Overview

Hired 3 times

1 employee

18 years in business

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Reviews

5.0

2 reviews

5

100%

4

0%

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1

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Carin F.

Aug 30, 2015

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Hired on Thumbtack

I hired Mr. Medley to repair my laptop which was completely unusable. He was prompt and courteous, came to my home to pick-up and return it to me, and went above and beyond my expectations. I now have a fully functional pc, and he even offered to help me in the future if I had questions about navigating Windows 10. I would recommend him to anyone who is tech savvy or not (like me!). He took plenty of time to explain and answer any questions I had. :-)

Computer Repair

Osiris a.

Apr 5, 2016

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Hired on Thumbtack

I had an issue with my operating system, it was totally diminished. Jeremy reached out to me through Thumbtack and our patronage began. He was thorough, stayed in contact throughout the procedure and even picked it up and returned it no matter the time. Jeremy was awesome, I will go no where else.

Computer Repair

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
35$ per hour, 1 hour minimum. Flat fees and negotiated rates are available upon prior agreement and discussion.
What is your typical process for working with a new customer?
Assess the situation and ascertain exactly what the customers needs are and what is the desired outcome that the customer is seeking.
What education and/or training do you have that relates to your work?
3 I.T. related degrees and employment with Fortune 500 companies in an Engineer/I.T. capacity.

Jeremy Medley

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