FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep pricing simple and upfront — no hidden fees. Our standard rates are based on the size of the home and the type of cleaning. Discounts are available for recurring services (weekly, biweekly, or monthly), so many customers choose a regular schedule for both convenience and savings.
- What is your typical process for working with a new customer?
We start with a quick conversation to learn about your home and priorities. Next, we provide a clear quote so you know exactly what to expect. On the day of service, our team arrives on time with all supplies and walks through the plan with you. After the cleaning, we do a quality assurance call to make sure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential cleaning techniques, sanitation, and safe use of products. We use only septic-safe, family-friendly, and pet-safe cleaning solutions. Ongoing training keeps us consistent and reliable, and we have years of hands-on experience serving households in different stages of life.