FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Honey Do This-n-That Cleaning Services, we believe in honest, fair, and transparent pricing. We customize every quote based on your unique needs—so you only pay for the services you actually need. Military & Senior Discounts. New Customer Referrals. 🔹 No hidden fees – The price we quote is the price you pay. 🔹 Flat-rate or hourly options – Depending on the job size and type. 🔹 Custom quotes – Based on your home’s size, condition, and specific tasks (deep clean vs. standard clean, add-ons like appliances or baseboards). 🔹 Affordable for all budgets – We work with you to create a plan that fits your needs without breaking the bank. 🔹 Supplies included – We bring our own eco-friendly products and tools, so you don’t have to worry about a thing. Need a quick estimate? Just send us your home size, number of rooms, and what type of cleaning you’re looking for—and we’ll get you a quote right away!
- What is your typical process for working with a new customer?
Initial Contact & Inquiry 1. Intial contact- the process start with the customer reaching out to me through Thumbtack. I respond quickly. Then exchanges contact information. Booking & Scheduling 2. Discuss the date, and details of the job. Once details are set we agree upon a time that works best for the client. I confirm the appointment the day before. Day of Cleaning 3. I arrive and do a quick walk-through with the client to confirm the areas and priorities and then get right to it. Final Walk-through 4. After cleaning I do a walk-through with the client. This gives the client an opportunity to discuss any concerns immediately and make sure they are satisfied before leaving. Follow-up 5. Within 24–48 hours, I follow up with a thank-you message and offer ongoing service options—whether it’s weekly, biweekly, or monthly cleanings. The process starts when a customer reaches out—by phone, message, or online platform. I respond quickly to learn more about their cleaning needs, the size of the space, and any special requests (like pets, allergies, or focus areas).Initial Contact & Inquiry The process starts when a customer reaches out—by phone, message, or online platform. I respond quickly to learn more about their cleaning needs, the size of the space, and any special requests (like pets, allergies, or focus areas). The process The process The process starts when a customer reaches out—by phone, message, or online platform. I respond quickly to learn more about their cleaning needs, the size of the space, and any special requests (like pets, allergies, or focus areas). 2. Free Estimate or Walkthrough I offer a free quote, either virtually or in-person if needed. For larger or custom jobs, I prefer a quick walkthrough to give an accurate estimate and understand exactly what the customer wants. 3. Booking & Scheduling Once the details are set, we agree on a time that works best for the client. I confirm the appointment and send a reminder the day before the cleaning. 4. Day of Cleaning I arrive on time with all eco-friendly cleaning supplies. I do a quick walk-through with the client (if home) to confirm the areas and priorities, then get right to work. 5. Final Walkthrough & Feedback After cleaning, I invite the client to do a walkthrough. I address any concerns immediately and make sure they’re satisfied before leaving. 6. Follow-Up & Repeat Booking Within 24–48 hours, I follow up with a thank-you message and offer ongoing service options—whether it’s weekly, biweekly, or monthly cleanings.
- What education and/or training do you have that relates to your work?
While I didn’t go through a traditional classroom program, my training comes from over 3 years of hands-on experience in residential cleaning, learning directly in the field. I’ve worked in a variety of homes and environments, from quick routine cleanings to deep post-construction and move-out jobs. I’ve trained myself and my partner in eco-friendly practices, proper use of cleaning products for different surfaces, time management, and client communication. I stay updated on the best cleaning hacks, safety practices, and effective products by researching industry standards and learning from real-world trial and error. Every job has been part of my training—and every client I serve is part of my growth.