FAQs
- What advice would you give a customer looking to hire a provider in your area of work?
10 Reasons Why You Should Choose PC Doctor IT Solutions: 1. Simply put our company profits when your network is up. Unlike companies who profit from the failures in your network. Our #1 goal is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. 2. Mid-America IT Solutions is part of the PC Doctor network of IT companies. PC Doctor has been in business for since 1997. We have a team of hand chosen, people friendly computer technicians. It amazes me how arrogant some computer technicians are. When you call them for help, you end up talking to their voice mail. Then when you finally get them on the phone, they make you wait days before they can actually come out to see you. Once they arrive they spend hours and hours trying to fix your problems knowing all the while the longer they take to fix them, the more money they make. And they wonder why our industry has such a poor reputation. 3. Our Hassle-Free IT Service Plans are designed to give you the critical technical support you need to maximize your network's speed, performance, and stability, without the expense of a full-time IT staff. 4. You'll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it. 5. You'll eliminate trip fees and receive faster support response because the remote monitoring will enable us to access and repair most network problems right from our office. 6. You'll receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do: under this program, you'll pay one flat, affordable rate and get all the technical support you need. No hidden charges, caveats, or disclaimers. 7. You'll feel as though you have an in-house IT department without the costs. As a Kat-Scan Service customer, you'll have access to a knowledgeable support staff that can be reached quickly should you have any kind of problem or question. 8. You'll stop annoying spam, pop-ups, and spyware from taking over your computer and your network. 9. You'll gain incredible peace of mind. As a business owner, you already have enough to worry about. We'll make sure everything pertaining to your network security and reliability is handled so you don't have to worry about it. 10. You'll sleep easier knowing the "gremlins at the gate" are being watched and kept out of your network.