Jay Van Alstyne
It’s free with no obligation to hire
Hired 2 times
Cash, Check, Credit card, Google Pay, Paypal, Stripe, Venmo
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Jay show’d up on time and masked up and took his shoes and was very respectful and took care of my list and then helped me with some things I asked if he could help me with and that all turned out great and eliminated stress I was having. Thanks AgainJul 27, 2020Verified
Jay was very easy to talk to and work with. The quality of their work and service (regarding the network cable they made for me and the files they helped me recover from my dead hard drive) was very good. I definitely recommend them to anyone who needs computer help!Sep 2, 2020
lSep 3, 2020Verified
Jay is my go to with any technical difficulty!!! Helped me build and repair my PC multiple times.Jul 21, 2020
Jay does a great job responding to the needs of the individual, I really appreciate how I felt listened to and valued.Jul 22, 2020
Jay Van Alstyne
- What should the customer know about your pricing (e.g., discounts, fees)?I am flexible on hourly rates for large projects taking over 20 hours of work, people in need, and students. I accept cryptocurrency and love to barter!
- What is your typical process for working with a new customer?I always ask clients to walk me through their problem and everything they've discovered in trying to solve it themselves. For IT consulting work, I try to establish a clear end goal with the client. Sometimes people don't know what they want or need, just that their current setup is not acceptable.
- What education and/or training do you have that relates to your work?I am CompTIA A+ certified and pursuing Network+ and Linux+ certification. I am finishing my B.S. in computer science from Montana State University. I learned most of my IT knowledge from my four-year helpdesk job at the university.