Ron was very polite and professional. He arrived on time and worked really hard. He was very concerned about saving me money, which I really appreciated. He installed 2 ceiling fans for me, one in my living room and one in my bedroom. He came over the course of 2 days, due to running out of time the first day. The ceiling fan in my bedroom looks great! However, the one in my living room looks alright. The only thing I don't like about the living room ceiling fan is there is a gap between the ceiling and fan. Ron tried his best to fix it, but he stated that it was a manufacturers issue.