FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide a fixed rate price after our diagnostic process. The price will never change unless the scope of the project changes.
- What is your typical process for working with a new customer?
We like to fully understand the problem we are dealing with and utilize an intake form to help us understand the issue.
- What education and/or training do you have that relates to your work?
All of our Nerds are trained to the NerdsToGo standard and are required monthly to access NerdsToGo online training portal to stay current.