FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on the size of the space, condition, and type of service requested. We provide upfront estimates with no hidden fees. We also offer discounts for recurring services such as weekly, bi-weekly, or monthly cleanings. Our goal is to deliver high-quality results at a price that reflects the level of detail and care we provide.
- What is your typical process for working with a new customer?
We start by understanding the customer’s needs through a call or message. From there, we provide an estimate and schedule a convenient time for service. On the day of the job, we arrive on time, walk through the space if needed, and confirm expectations before we begin. After the cleaning, we ensure the customer is satisfied and follow up when necessary to maintain quality service.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, proper use of equipment, and safe handling of cleaning products. We stay up to date with industry standards to ensure we deliver efficient, high-quality, and safe cleaning services for every client.