Linwood W. says, "We have an older house with shingle siding and older roll out windows which made it more difficult to remove the old windows. Once Bryan decided the best course of action to remove the old windows which involved cutting into the shingle siding across the top of each window the rest of the installation process went pretty smooth. Considering the older single pane roll out windows we had you can tell a world of difference in the new Provia windows. I can now open my curtains on a cool morning and not feel the cold air from outside radiating through to disturb my favorite view of the outside. Bryan found some wood rot across the bottom of the big picture window which made it necessary for him to go into town to get the needed wood to repair the damage while leaving his trusted assistant and co-worker Toby on the job working to facilitate in a more timely completion. There was a small issue with the locks on the sliders on the picture window not both working without having to push against the frame next to the lock to cause it to lock. Not really an issue since there was a work a round but Bryan came down and contacted a tech from Provia while on site to determine the cause of the problem. They determined the problem was caused by a small defect on the two window sashes. Provia is shipping out two new window sashes that Bryan will install when they arrive. I consider this quite exemplary service from a young start up company. I can highly recommend Bryan and Toby with Moccasin Gap Construction for all your exterior household needs"See more