With over 50 years of experience, Mr. Rooter Plumbing, a Neighborly company, is on the cutting-edge of plumbing practices, technology and skill. From the moment you call us to the moment we leave your home, you can expect clean, courteous and friendly professionals who get the job done right—the first time. Our plumbers are licensed and insured, and we guarantee all workmanship and parts! We offer flexible, convenient appointment times that can be worked around your schedule. Our services are available around-the-clock, including weekends and evenings—and we never charge overtime fees! With our upfront, flat rate pricing model you can rest assured knowing you’ll pay an affordable price for any service we perform, keeping you in control. Call your local Mr. Rooter Plumbing professional today to schedule a service.
Overview
Hired 37 times
Background checked
Verified business
License verified
9 employees
26 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
Credentials
License verified
Plumber – Class I
License state: NC
Background checked
Passed by Iliya Iliev on Oct 12, 2020.
Business verified
Mr. Rooter of Charlotte, NC
Services offered
Drain problem
Clogs
Slow drains
Leaks (area known)
Leaks (area unknown)
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.8
112 reviews
5
91%
4
3%
3
2%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Ray Z.
5 days ago
•
Hired on Thumbtack
the technician that came out explained the issue extremely clearly, answered my questions and concerns, and did the work well within the time window he gave. A true professional that knows what he's doing
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Other pipe issue • Sink • House
Plumbing Pipe Repair
James S.
Mar 7, 2021
•
Hired on Thumbtack
Issue turned out to be a failed shower valve. The technician, Peter Laszlo, diagnosed the issue and came back the next day to complete the work. Everything was taken care of in as minimally invasive a way as was possible for a repair that required drywall to be cut. Very pleased with the experience overall. Will definitely use in the future as needed.
Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • House
Plumbing Drain Repair
Ava-Claire W.
May 1, 2026
•
From Google
Jordan and Ryan did outstanding work at our bar and I cant recommend them enough. Weve had persistent issues with our floor drains since we took over the property, and these guys finally put that problem to rest. They cleared everything out, jetted the lines, and even took care of the sink drains while they were at it. Drains are running better than they ever have.They came out same day for the estimate, showed up first thing the next morning, and the final bill matched the quote exactly. No hidden fees, no surprises.They are really solid guys patient, easy to work with, and genuinely went the extra mile. Ask for Jordan and Ryan. You wont be disappointed.
Mr. Rooter of Charlotte, NC's reply
Thank you so much, Ava-Claire, for sharing such a detailed and thoughtful review! We’re truly grateful for your kind words about Jordan and Ryan—it means a lot to us to hear they were able to resolve your longstanding drain issues and deliver outstanding service. We pride ourselves on transparent pricing and reliability, so it’s great to know you felt confident every step of the way. We’ll be sure to pass along your compliments to the team. Thank you again for recommending us, and for trusting Mr. Rooter Plumbing of Charlotte with your business!
Cathy T.
Apr 24, 2026
•
From Google
Responsive, same day quote, professional, Ryan has always given A+ service. From commercial work to residential work. Plumbers I will call and trust every time.
Mr. Rooter of Charlotte, NC's reply
Hi Cathy, thank you so much for the five-star review and for highlighting our responsiveness and same-day quotes. We’re glad Ryan and the crew consistently provide A+ service for both your commercial and residential projects and that you trust our plumbers every time. Thank you for choosing Mr. Rooter Plumbing; we appreciate your support and look forward to helping you again.
James M.
Apr 8, 2026
•
From Google
Very professional service and reasonable pricing for hot water heater replacement. Mr. Jordan Johnson was my technician. Thank you Mr. Rooter and Mr. Johnson for the A+ service.
Mr. Rooter of Charlotte, NC's reply
Thank you, James, for the wonderful 5-star review! We’re so glad to hear you had a great experience with Jordan Johnson and our team at Mr. Rooter of Charlotte. We’re proud to provide professional, reasonably priced hot water heater replacement and dependable plumbing services in Charlotte, NC.
We’ll be sure to share your kind words with Jordan. Thanks again for trusting Mr. Rooter of Charlotte for your water heater replacement, plumbing repair, and home service needs. We appreciate the opportunity to serve homeowners in Charlotte, NC and the surrounding area!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We have an up-front, flat rate pricing model. Our professional plumbers explain what services they are going to perform—prior to starting the job. You will be presented with options to make informed decisions about your plumbing services.
What is your typical process for working with a new customer?
We make your emergency a priority, scheduling service as quickly as possible to resolve your problem. We wipe our feet on our own mats, we wear shoe covers before entering your home and we’ll offer you a fair assessment of your plumbing situation and how much it will cost to handle it.
What education and/or training do you have that relates to your work?
Our plumbers are licensed and insured, which means our experience is backed by high levels of training and continuing education. When you call us, you can be confident knowing you are getting service from plumbers who know how to handle your problem effectively, with the least amount of time and money.
