FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fully transparent — no hidden fees for stain removal, odor treatment. What you see in your quote is what you pay. We also offer special bundle pricing for larger orders like multiple couches or full-home packages.
- What is your typical process for working with a new customer?
1) assessment of the condition of the furniture 2) deep steam cleaning & stain removal 3) quality control * optional - quick drying service
- What education and/or training do you have that relates to your work?
Our team is trained in professional upholstery cleaning techniques, including care for all types of fabrics — from delicate cotton and linen to durable synthetics. We specialize in eco-friendly cleaning methods and advanced couch and rug restoration to safely bring your furniture back to life.