Heart & Soul Personal Chef Service

Charlotte, NC

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About this pro

How does your business stand out?

I prepare everything from scratch with fresh ingredients. I am using 100 years of family recipes coupled with my classic french culinary training to create elevated dishes that stem from my roots and stretch beyond your imagination!

What do you enjoy about the work you do?

I love the looks on people's faces when they taste my food!

Location

Charlotte, NC 28262

Years in business

7

Number of employees

10

Times hired on Thumbtack

69

Reviews

38 Reviews
  • Neil C. Nov 26, 2016
    Private Cooking Lessons
    Verified Review
    Hire Lisa... Stop looking elsewhere now!
    Lisa was outstanding. The communication to set up the event was on point and she helped me find the right menu items to get what I wanted. I was looking for a mix of education and fun for an anniversary dinner at home. We laughed a lot, learned some new skills and ate a great, home-cooked meal. I can't say enough great things about Lisa and her abilities.
  • Keri K. Nov 17, 2016
    Corporate Lunch Catering
    Verified Review
    Great!
    Very easy to work with and the lunch was delicious.
  • Ruth-Hanna S. Oct 16, 2016
    Event Catering (Buffet)
    Verified Review
    Fabulous food, transparent pricing, personal, professional service
    Lisa was very professional and responsive throughout the process. The food was delicious and plentiful. She set up the buffet in my dining room and all the food was served at the perfect temperature. There was extra chicken (yummy) and peach cobbler (super-extra-yummy) and she left it in the oven at 170 degrees and the second shift was every bit as good as the first. My guests were very appreciative of the deliciousness of the food and the manner of service. It was a perfect menu for people not eating all at once but enjoying a full dinner. Several guests asked for her contact information and I passed along both her direct information and the ease of using Thumbtack.
  • Cara W. Sep 27, 2016
    Heart & Soul Beyond my expectations
    Lisa, from Heart & Soul, provided a delicious luncheon for my sister's baby shower. She literally catered to my specific needs, providing me options that were specified for my sister's preferences and somewhat "foodie" palate. Lisa came up with some very creative vegetarian and pescetarian items that went beyond the ordinary that I found in other local catering companies. She was also very quick to respond to me emails. She arrived on premises and prepared the food on time and in a very appetizing, creative, and refined manner. The food was delicious, beyond anything that I was expecting. She was constantly replenishing the food as needed. Lisa has a very friendly and professional personality that made me comfortable and confident having her in my home. I will definitely be hiring Heart & Soul again for my catering needs. I am also glad to be a referral for her services. Lastly, as a side note... My daughter, 8 years old, was very interested in helping Lisa with the food for the baby shower. Lisa was so kind, patient, and genuine in engaging my daughter.
  • Tim H. Mar 9, 2016
    Personal Chef
    Verified Review
  • Doug C. Mar 2, 2016
    Personal Chef (Ongoing)
    Verified Review
    Very professional, great service and food, on a reasonable budget.
  • Edwyne D. Feb 22, 2016
    Event Catering (Drop-off)
    Verified Review
    Lisa and Jessica were great to work with. They helped me with a menu to fit our needs and budget. Great fruit display.
  • Denise J. Feb 15, 2016
    Personal Chef
    Verified Review
    They cooked and served a dinner for my father's 80th birthday and they could not have done a better job. They were friendly, professional and the food was delicious. I would definitely hire them again....and again!!!
  • Clayton S. Jan 7, 2016
    Personal Chef
    Verified Review
    Heart & Soul did an amazing job with every aspect of our private dining event. They were great to deal with in the planning stages and easily accommodated for several allergy concerns. The meal itself was amazing and the staff was a friendly as could be. Our friends are still talking about the great meal a week after the event. I'd definitely recommend them to anyone looking for a great overall experience.
  • Jason D. Dec 30, 2015
  • JIM W. Nov 30, 2015
    Corporate Catering
    Verified Review
    Fantastic job! High quality, great food and super service. I will most definitely use Chef Lisa and her staff again.
  • Walter S. Nov 16, 2015
    We had THE most wonderful meal prepared by Heart & Soul. Period! It just may have been the best meal any of us ever had. Magnificent. Superb. Exquisite. Words simply fail to capture how great it was. Thank you.
  • Erica A. Nov 16, 2015
    We hired Heart & Soul for a private dinner party, celebrating my mother-in-law's 70th birthday. Chef Lisa and Chef Ken, along with all of their team, are a true class-act. From the first moment of contact with the company, to the goodbye hug in our kitchen at the end of the meal — we were WOWed! Jessica, their Catering Manager, was communicative and friendly – working with me on the “perfect” menu, and remaining flexible for picky eaters. On the day of the event, Heart & Soul arrived on time, well-presented, and went above and beyond to accommodate our home, our dogs (!) and our party plans. And all of that was just the beginning. The food was AMAZING. Beautifully presented, and so delicious. Ingredients were fresh and whole; each course was better than the previous. Every plate was licked clean by our party, and there were many comments that it was “the best meal we’ve ever had.” To wrap it up, our kitchen was left cleaner than when Heart & Soul arrived. Thank you, for making this birthday dinner memorable and one-of-a-kind - we WILL be calling you again!
  • Sara C. Oct 21, 2015
    Heart & Soul catered our brunch wedding.They showed up on time, set up perfectly and were incredibly professional and helpful to our guests. Thank you!
  • Cathy L. Sep 20, 2015
    Heart and Soul did a corporate teambuilding event for my department and it was phenomenal! We were greeted with appetizers and beverages when we arrived and they gave us a really fun icebreaker game right away that we did while mingling. Chef Lisa did a quick culinary demonstration and then issued the team challenge for us. We had to cook a recipe in teams with a pretty big "twist" that left us having to rely on true teamwork to pull it off. We had so much fun completing our dishes together. After that we enjoyed a three course meal prepared and served by Chef Lisa and her staff. The food was amazing! It was so nicely plated and tasted wonderful! This was the best team event we've had in years! Heart and Soul was a class act all the way. Great servers, great chefs and a great venue!
  • Yalonda H. Sep 18, 2015
    We really enjoyed the team building event. It was fun, engaging and personable. The presentation and the food were great.
  • Jacqueline B. Aug 20, 2015
    At the time of tasting the food was excellent and portions seemed to be in line with the cost. However at the event we did not receive what was represented at the time of tasting. The Salmon that was supposed to serve 21 was cut into almost 2 inch pieces and only one piece was given per guest. The chicken was given 1 piece per guest and on this special day our guests walked away with mostly empty plates except for the rice and green beans that they were able to serve themselves.
  • Katie M. Jul 28, 2015
    Expectations Exceeded with Heart & Soul Personal Chef Service! My coworkers and I have enjoyed having meals catered on a weekly basis for the last few months. Their menus and customer service are excellent. "What's for lunch?" is a favorite topic at our office.
  • Jennifer S. Jul 14, 2015
    Lisa and Ken were the perfect pair to entertain our group of twenty. Very interactive event which allowed guests the opportunity to watch each of them prepare delicious dishes on the spot! We all thoroughly enjoyed the food and the ease of entertaining.
  • Chris V. Mar 25, 2015
    Personal Chef
    Verified Review
    Wonderful experience from beginning to end. Can't wait for the next time!
  • Lisa K. Mar 5, 2015
    Event Catering (Drop-off)
    Verified Review
    Beautiful display of food and carvings!
  • Seterria H. Feb 21, 2015
    Personal Chef
    Verified Review
    I did not use Heart and Soul services. With speaking with them they were very observant and offered different foods and courses to accommodate my budget. I will use them in the future. So with that I will rate them at a 4.
  • Alex H. Feb 18, 2015
    Personal Chef
    Verified Review
    Chef T is an extremely professional chef, she was well prepared and the food was amazing. The experience was one that everyone should enjoy....only with Heart And Soul catering. My wife and I couldn't be happier!
  • Connie A. Feb 11, 2015
    On-going Meal Delivery
    Verified Review
    Easy to place orders and my husband loved the food!
  • Carol M. Jan 9, 2015
    On-going Meal Delivery
    Verified Review
    Heart and Soul responded immediately to my request for healing home cooking for my brother recovering from surgery. All aspects of Heart and Soul have been awesome. I'm so grateful and so is he.
  • Leigh A. Nov 30, 2014
    Personal Chef
    Verified Review
    Wow! Lisa created an amazing evening for our "girls night" in! The food was delicious and as my friend said the dessert was special! What a treat to have everything done-- table set, incredible dinner and it was all cleaned up. The ladies made an awesome team and their level of professionalism couldn't be matched. I can't wait for my next dinner party so I can have them back!
  • Catherine R. Jul 27, 2014
    Personal Chef
    Verified Review
    Last week was the first week of personal chef service, and I could not be more pleased! Lisa and I had an introductory meeting during which we discussed my dietary restrictions and goals, personal preferences, etc. She was terribly nice and very professional. The meals provided were healthy, well balanced and so very yummy! This first week has been a wonderful experience, and I cannot wait to see what is stocked in my kitchen next. I have recommended her to friends and colleagues and believe that Heart & Soul is an excellent choice for anyone looking for personal chef service.
  • Kymme B. Jun 2, 2014
    Personal Chef
    Verified Review
    Thanks to Lisa and her staff. We thoroughly enjoyed the dips, fruit and veggie trays that you prepared for my jewelry party. The presentation was impeccable. The food was delicious.
  • Jill K. Apr 18, 2014
    Personal Chef
    Verified Review
    Wow! What a wonderful experience with Lisa! The menu Lisa suggested was fantastic, her professionalism unmatched, and the food was spectacular! What a wonderful evening! We didn't have to worry about a single thing! The kitchen was left perfectly clean and all dishes washed. Perfect from start to finish! We loved having a server, as well. Thank you, Lisa! Well done!!
  • Dedrian M. Feb 15, 2014
    Personal Chef
    Verified Review
    We had Lisa herself to cook for us on Valentines Day. She was great. The food was great. The atmosphere she created was great. I'd definitely recommend her for any occasion. Thanks for providing a great night for us. 2/14/14
  • Keith B. Feb 14, 2014
    Personal Chef
    Verified Review
  • Deb H. Dec 11, 2013
    Event Catering
    Verified Review
    Lisa and her staff were professional, courteous, extremely responsive and friendly. They did an outstanding job and I would highly recommend them to anyone. The food was fabulous and the presentation was superb!
  • Candy C. Oct 23, 2013
    Event Catering
    Verified Review
    Our wedding reception was themed around Costa Rica which is where we had been married a few weeks earlier. Lisa helped us design a custom menu with this theme in mind. Our guests raved about the food, the service was also great and both exceeded our expectations! We highly recommend Lisa and hope to work with her again in the future!
  • Frank W. Sep 18, 2013
    Personal Chef
    Verified Review
    Exquisite meal, superb service & ambiance plus a thorough clean-up, as well as punctuality made this experience outstanding. Professional and personal.
  • Monica T. Sep 18, 2013
    Personal Chef
    Verified Review
    Lisa and her staff are amazing and the food is amazing. Highly recommended indeed!
  • Kelly K. Sep 6, 2013
    Event Catering
    Verified Review
    Lisa sent us Chef Hannah who was incredible! We had a simple cook out, but Hannah made it delicious! She was very professional, on time and the residents were raving about the food!
  • Beth M. Sep 17, 2012
    Event Catering
    Verified Review
    Chef Lisa prepared a dinner for 12 in my home. She and her two assistants were very professional and did a great job serving the dinner. The food was excellent. I especially liked the Crab Bisque and the beef orders were done to everyone's liking. No small task since the orders went from medium well to very rare. I would hire this person again. Beth
  • Crystal S. Jan 7, 2012
    Personal Chef
    Verified Review
    Excellent! Chef Lisa Franklin is very professional. She listened to what I stated about my situation and came up with a meal plan that worked really well to resolve my issue. In less than 24 hrs from the initial phone call, she had done the shopping, cooked the food, and delivered it!Everything was packaged and labeled. Also, she did not spend alot of money when grocery shopping. In addition to her positive, professional attitude and the quick service, the food was wonderful. Delicious!

Q&A

What types of customers have you worked with?
Candlelight Dinners for Two Dinner Parties Cocktail Parties Private Chef for weekly dinners Event Catering Corporate Catering
What advice would you give a customer looking to hire a provider in your area of work?
Read the reviews! See what other customer are saying about the food, the professionalism and the service.