SmartLink IT Support & Computer Services

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Introduction

SmartLink is an IT Services Company in Charlotte, NC. We offer commercial and residential service. We can help you with reasonable prices for all these services: New Computer & Work station Setup - Computer Tune-up - Computer Repair - Email or Online Account Setup or Support - OS (Operating System) Install or Re-install - Software Install or Uninstall - Office 365 - Networking - WiFi - Firewall- PBX Phone Systems - Updating your PC & laptop hardware or Software - Printing Issues - Virus Removal & Cleanup - Data Back-up or Transfer & more.

Overview

Hired 19 times

Background checked

1 employee

5 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Venmo, and Zelle.

Social media

Facebook

Services offered

Computer issue

Slow computer performance

Virus or malware

System error or blue screen

Clicking or grinding noise from hard drive

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

32 photos

Projects and media

32 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

9 reviews

5

89%

4

11%

3

0%

2

0%

1

0%

Read reviews that mention:

Emily G.

Oct 9, 2024

Peggy K.

Jun 13, 2022

·

Hired on Thumbtack

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

SmartLink IT Support & Computer Services's reply

Computer Repair

Kevin H.

May 12, 2022

·

Hired on Thumbtack

I scheduled an appointment with Peter to have my NetGear Nighthawk wireless router installed. Peter had my router up and running within 20 minutes. It's refreshing to see someone take pride in their work.

Details: Personal (Home) • Technology support • Network setup and installation • Router • My home, venue, etc.

SmartLink IT Support & Computer Services's reply

Thank you so much Kevin! It was very nice meeting you. I really appreciate your feedback.

Network Support Services

Brady K.

May 14, 2024

·

Hired on Thumbtack

I thought he was knowledgable about issues surrounding Microsoft.

Details: PC • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet)

SmartLink IT Support & Computer Services's reply

Hi Brady, I have resolved your issue very well and you were very happy with the service. I just texted you to collect my payment after the service is done. So, I’ll be appreciate it if you can give me a 5 star rating, because this will affect my business and my reputation. Thanks again for your feedback.

Computer Repair

Jill C.

Jan 27, 2023

·

Hired on Thumbtack

Peter was very responsive and took time to walk us thru the process.

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

SmartLink IT Support & Computer Services's reply

It was very nice meeting you guys. Thank you so much Jill, I appreciate your feedback.

Network Support Services

Credentials

Background Check

Peter Sawiris

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My pricing always affordable
What is your typical process for working with a new customer?
It depends on the job itself
What education and/or training do you have that relates to your work?
Associate degree in IT & cyber security

SmartLink IT Support & Computer Services

FAQs

Related cost information

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