FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the type of pest, the size of the property, the level of activity and the service needed. We believe in being clear about what you are paying for before work begins. We also periodically offer promotional pricing, so ask our team about any current offers available in your area. Aruza backs qualifying services with our 100% Satisfaction Guarantee.
- What is your typical process for working with a new customer?
We start by understanding what you are seeing and where you are seeing it. From there, we inspect the property, identify the pest and conditions contributing to the problem, recommend the right treatment and explain what to expect. Our Aruza 360° approach follows five steps: Inspect, Identify, Monitor, Implement and Evaluate. The goal is not just to treat what you see today, but to help prevent the problem from coming back.
- What education and/or training do you have that relates to your work?
Our technicians receive ongoing pest-control training and professional development. They are trained in pest biology, treatment methods, proper application practices and homeowner education so they can explain what they find, what they recommend and why. We also emphasize safe and responsible application practices for every service.