FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is primarily based on the square footage of the home, the number of rooms, and the type of service required (Standard, Deep, or Move-In/Move-Out). We provide transparent, customized quotes to ensure fairness. We also offer great discounts for recurring clients (weekly, bi-weekly, or monthly services)!
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your specific needs, the size of your home, and any priority areas. We then provide a clear, upfront estimate. Once approved, we schedule a convenient date. On cleaning day, our team arrives fully equipped, follows a strict checklist, and ensures everything meets our high standards before leaving.
- What education and/or training do you have that relates to your work?
Our team undergoes rigorous training on professional cleaning techniques, cross-contamination prevention, and the safe, effective use of high-quality cleaning products. We strictly follow industry standards to ensure a safe, spotless environment for your family and pets.