FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
“I understand that the issue of prices and discounts is important to you. My goal is to assess a fair price that allows you to maintain the cleanliness of your space. The price may vary depending on your specific needs and the frequency of cleanings. More frequent cleanings, for example, allow us to offer a better value, as this optimizes our resources. I am here to work with you and find the best solution that meets your expectations and needs.”
- What is your typical process for working with a new customer?
When I start working with a new client, my main focus is to ensure satisfaction and quality at every stage of the process. I always seek to understand the client’s needs and expectations, maintaining clear and open communication. This allows me to align objectives and ensure that the end result meets their expectations. I am always willing to receive feedback and make adjustments, as I believe that client satisfaction is fundamental to the success of our work together.
- What education and/or training do you have that relates to your work?
“I have 17 years of professional experience, 5 of which were spent working for various companies before starting my own business. Since then, for the past 12 years, I have been running my own company, where I have applied and expanded the skills and knowledge I have acquired throughout my career. This trajectory has given me a broad market view and solid leadership and management skills.”