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MaidPro of East Charlotte, NC
MaidPro of East Charlotte, NC

MaidPro of East Charlotte, NC

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About
MaidPro is a locally owned and operated company that delivers the very best in customer service. We have 5 star ratings on Thumbtack, Google, HomeAdvisor, the BBB and other sites are because we sincerely care about the customer. Simply put, you get great service! We customize our service to suit your needs and budget. Just let us know your special requests. We'll listen and follow through. And best of all our service is guaranteed! If you are not completely satisfied, give us a call. We'll come and make it right. No problem at all. What's included in our price? Check out our maidpro.com/checklist/. Unlike other services Maidpro does not rotate tasks. We do every task on every visit. We provide all the supplies too. The PROs we send to your home are background checked, reference checked, uniformed and MaidPro University graduates! Our office staff is the best in the business. whether its adding a fridge clean or giving us instructions for a specific request, you'll be treated with kindness and respect. Integrity is our top priority. You can read about it at maidpro.com/about/beliefs/ Get ready to experience the MaidPro difference! Our favorite part of the job is getting great feedback from customers. We love it when a client is completely thrilled by the service we provide. We will go all out to get it right the very first time. There's no feeling that compares to a kind word from a happy customer! But what if it's not perfect? We love the opportunity to prove our professionalism by listening to the issue and making sure we understand your needs and getting it perfect as quickly as possible. What's important to you is important to us and we thrive on that!
Overview

Hired 48 times

Background checked

18 employees

19 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Services offered
Cleaning type

Standard cleaning

Deep cleaning

Move out cleaning

Extra services

Interior window cleaning

Fridge cleaning

Oven cleaning

Laundry

Pets

Houses with pets

Projects and media

14 photos

Projects and media

14 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

98 reviews

5
89%
4
3%
3
3%
2
3%
1
2%

Read reviews that mention:


pro avatar
Pam C.

May 19, 2018

Hired on Thumbtack

Tammy was wonderful Bianca did as Tammy instructed. Did not really talk with her much. Tammy could have spent 3 more hours if I had let her! She loves cleaning! I truly appreciate your company helping me get my son's house presentable for his graduation. Thanksagain!

Details: 2 bedrooms • 3 bathrooms • 1,500 - 2,000 sq ft • Deep cleaning • No, I don't have a cat or dog • Just once

MaidPro of East Charlotte, NC's reply
Congratulations to the graduate! Thanks for your kind words, Pam. Tammy is definitely a take charge kind of person. Bianca is quieter but when she's alone on a job she transforms into her own leader! I really appreciate all my PROs. They were hard to find. I hope you will keep us in mind for any future cleaning needs that may arise. We will jump at the chance to serve you again!
House Cleaning
pro avatar
AnneMarie G.

Jan 27, 2018

Hired on Thumbtack

From booking the cleaning to the actual finished product this was an excellent experience. Highly recommend this company and it's employees. You won't be disappointed. Update: I have continued to use this service and Morgan has consistently blown me away with her work and dedication to keeping my house spotless.
MaidPro of East Charlotte, NC's reply
5 star service is always our goal, AnneMarie. I'm so glad we've met that for you. Morgan will love seeing this!
House Cleaning
pro avatar
William C.

Feb 21, 2018

Hired on Thumbtack

The house was cleaned to our expectations and getting in touch with them to set up the appointment was easy and convenient. Will definitely use them again.

Details: 4 bedrooms • 3 bathrooms • 3,000 - 3,500 sq ft • Standard cleaning • Every 2 weeks

MaidPro of East Charlotte, NC's reply
Hi William. I'm Kurt, the owner. Christy was in my office telling me what a great guy you are when this review came in. Thank you for clearly communicating your expectations with us. It's SO helpful! We want you to be completely thrilled after every clean!
House Cleaning
pro avatar
Pamela H.

May 15, 2018

Hired on Thumbtack

The ladies that came to clean our house did a wonderful job! Beyond what we imagined!

Details: 3 bedrooms • 2 bathrooms • 1,000 - 1,500 sq ft • Deep cleaning • Oven cleaning • Interior window cleaning • Yes, I have a cat or dog • Just once

MaidPro of East Charlotte, NC's reply
Wow, that was fast Pamela! Thanks for letting us clean your home today and for the review. If you'd like to make it a regular thing give us a call here at Maidpro. We offer discounts to recurring customers.
House Cleaning
pro avatar
Past Customer

Dec 17, 2018

From Google

I booked Maid Pro after I saw the excellent work they did at my sister in laws house. They did not disappoint. I was able to get a reasonable quote and my first service booked very quickly and they came out within days. I am extremely happy with the customer service, which has been phenomenal, as well how my house looks too! I plan to book their services monthly now! It was so nice to come home to a clean home. Thank you Maid Pro!
MaidPro of East Charlotte, NC's reply
Hi Katherine. It's not just the first clean that's important. It's every clean and every customer. If we ever drop the ball please let us know. MaidPro's 49 point clean is guaranteed! Thanks for the excellent review!
Credentials
Background Check

Kurt Van Horn

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