If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We are Poplin Cleaners. Our aim is to be the premier cleaning service that our clients routinely trust. We have only insured and background checked team members that consistently aim to perform high quality service. We are home to the Poplin Promise: high quality service or we will make it right.
Overview
Current Top Pro
Hired 4 times
Serves Charlotte, NC
Background checked
4 employees
2 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Credit card, Square cash app, and Zelle.
Services offered
Cleaning type
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Laundry
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Very good 4.6
28 reviews
5
89%
4
0%
3
0%
2
4%
1
7%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jack Z.
Nov 17, 2025
•
From Google
Great work from the folks at Poplin. The house was spotless and the team went the extra mile to put in the detail work throughout the house
Poplin Cleaners's reply
Thank you for trusting us!
Ajla B.
Sep 5, 2025
•
From Google
We had an amazing experience with this company. Our house is spotless and the cleaner did an amazing job and paid attention to detail! Would recommend them to anyone and the owner was very quick and responsive to my email.
Poplin Cleaners's reply
Thank you for trusting us!
Viktoriia B.
Oct 23, 2024
•
From Google
I couldnt be happier with Poplin Cleaners! I booked them for a deep cleaning, and they exceeded all my expectations. The team was fast, professional, and incredibly detail-oriented. They cleaned every corner of my home, from scrubbing the bathrooms to making my floors shine like new!
Poplin Cleaners's reply
Viktoriia, thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with POPLIN CLEANERS. We're truly dedicated to providing thoughtful and thorough service. Your recommendation means a lot to us, and we're grateful to have you as a customer. If there's anything else we can do for you, please don't hesitate to reach out! Thank you
Jairon S.
Oct 23, 2024
•
From Google
Ive been using Poplin Cleaners for regular bi-weekly cleanings for a few months now, and I couldnt be happier with their service. Every time they come, my home is left looking and feeling stunning. They take special care to clean all the little areas that are often missed, like baseboards and windowsills, and they always leave my kitchen and bathrooms spotless.Their team is professional, always on time, and really listens to my specific cleaning requests. Plus, I love that their products are safe for my pets! Im so glad I found Poplin Cleaners, and I wouldnt trust anyone else with my home cleaning.
Poplin Cleaners's reply
Jairon, thank you so much for your enthusiastic recommendation! I'm thrilled to hear that you had an amazing experience with our service. Your support means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out!
Breanna B.
Feb 16, 2026
•
Hired on Thumbtack
Very detailed & takes a lot of pride in their work. I absolutely adore Kacy & Emma.
Details: 5 bedrooms • 5 bathrooms • Deep cleaning • Window cleaning (interior) • Oven cleaning • Laundry • Baseboard cleaning • Pets in home • Every week
House Cleaning
Credentials
Background Check
Nicholas Emery
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We provide first time customer and recurring customer discounts. We aim to be the premier provider in Charlotte.
What is your typical process for working with a new customer?
We start with a short intake conversation and then schedule you for residential jobs.
For commercial, a supervisor walkthrough (in‑person or virtual) will occur to document scope, priorities, and access protocols. Next we perform our first clean and run the first weekly service with the supervisor present; after that we operate on a fixed schedule with a single crew.
What education and/or training do you have that relates to your work?
Our team completes hands‑on training on SOPs for laundry, delicate fabrics, specialty surfaces, and safe chemical use; every cleaner is background‑checked and insured. Supervisors receive additional training in client communication, quality standards, and escalation management to ensure consistent, high‑touch service for large homes.
