FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$90/hr full service | $75/hr labor only | 2hr min
- What is your typical process for working with a new customer?
1. Initial Contact & Quote – We discuss your moving needs (size, location, services) and provide a clear hourly rate and minimum hours. 2. Booking Confirmation – Once you agree, I confirm the date/time and send payment/deposit instructions. 3. Pre-Move Checklist – I confirm parking, building rules, elevator access, and if you need blankets, dollies, or extra help. 4. Arrival & Walkthrough – On move day, I arrive on time, review the space/items, and explain the plan. 5. Work Begins – I handle loading/unloading with care, using provided equipment to protect your belongings. 6. Final Check & Payment – We do a final walkthrough, confirm everything is complete, and settle payment. 7. Follow-Up – I check in after the move to ensure you’re satisfied.
- What education and/or training do you have that relates to your work?
Worked as a final mile delivery for the last 7 years