What types of customers have you worked with?
Our most common types of jobs are interior and exterior re-paint projects on residential homes. As the housing market is improving we are called on, by the sellers, to make the home more "sellable" by updating paint colors inside and outside of the home and power washing the house, walkways and decks for a more attractive curb appeal. We are thankful that those same customers call us after the home has sold to help them with their new home projects once they close on their new property.
Describe a recent project you are fond of. How long did it take?
Fox Brother's latest job included a full 1700 sq ft addition where we installed all of the sheet rock, painting and provided color consulting. We ended up saving the customer time and money by providing multiple services. Having a single point of contact, instead of many different company's, makes the project run more smoothly and avoids headaches. Check out some photo's of the custom striping in the office in our "Specialty Painting" video.
What advice would you give a customer looking to hire a provider in your area of work?
Check to make sure the company or person doing the work has 1. Insurance (General Liability and Workmans Comp) 2. Ask for references of some customers in your area. 3. Make sure you have a single point of contact throughout the process, someone personally assigned to your project.
What questions should customers think through before talking to professionals about their project?
I wish they knew about the time it takes to professionaly prepare a job before you start painting. I think that most people have painted at one time or another and so they feel they have an understanding of what professional painters do. A professional painter will repair sheetrock damage and/or imperfections prior to painting so that the finished look is flawless. Also, a professional painter will protect your floors and furniture with dropclothes and plastic prior to opening a can of paint. Professional painters spend hours prepping the area and the walls prior to painting and it makes all the difference at the end of a project.
