- What should the customer know about your pricing (e.g., discounts, fees)?
Depending on the season, or how busy the contractor is, the price may have some play to it.
- What is your typical process for working with a new customer?
First we provide a on site inspection. After the assessment, we provide the client with a repair quote on site, a full roof replacement quote or lastly a option to file for storm damages.
- What education and/or training do you have that relates to your work?
I have working with Owen Corning on product training/installation. We are also actively in rolled into a roofing business school.