FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is up front and no hidden cosst. If there is an additional cost needed, this is discussed with the customer for their approval.
- What is your typical process for working with a new customer?
We generally will do an intake session with the customer free of charge and determine if the work is doable. We then both agree on a time and date and get a technician to work directly and closely with the customer.
- What education and/or training do you have that relates to your work?
Certifications: A+, Network+, MCP, MCSA, SCTL, AWS-CP, MCAF