Computer Repair

Find a computer technician near Charlotte, NC

Find a computer technician near Charlotte, NC

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Top 10 Computer Technicians near Charlotte, NC

Computer Repair Services Cost Guide

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much does computer repair cost?

The cost to fix your computer or laptop will depend on the extent of the repair and the labor rates in your area. For example, a repair service may charge $100 to fix virus or malware issues or $320 to fix a cracked or damaged screen. On average, computer repair technicians charge $60/hour for their services. However, hourly rates can range from $45-$90

To find out exactly how much it will cost to fix your desktop, laptop, Apple or PC computer, request cost estimates from computer repair specialists near you.

How much does computer repair cost per hour?

It costs an average of $60 per hour for computer repair. Hourly rates range from $45-$50 on the low end and $85-$90 on the high end.

Get free cost estimates from computer repair specialists near you so you’ll know exactly how much you should expect to pay.

Who can fix my computer?

If your computer needs repairs, hire a technician who has experience with your computer’s model and brand. Ideally, the pro you choose should have certifications, training and/or a degree in a related field. 

Look for top-rated, qualified computer repair services in your area on Thumbtack.

Is it worth fixing a computer?

It depends. If the damage is severe, you might be better off buying a new computer than spending hundreds (or thousands) of dollars on repairs. Always get price quotes from a few computer repair services near you, and compare those estimates to desktop and laptop prices. If it's cheaper to fix your computer,  consider doing so. But if it's cheaper to buy a new device, that's probably your best option.

Should I repair or replace my computer?

To determine if you should replace or repair your computer, consider the following:

  • Has your warranty expired?
  • Is your computer old and out of date?
  • Is the cost to fix your computer 50% or more of the cost of replacing it?
  • Before it broke, was your computer working slowly and inefficiently?

If you answered yes to any of these questions, it’s probably time to replace your computer. When in doubt, consult a technician for their expert opinion.

What should I do before sending a computer in for repairs?

Before you send your computer to a technician to fix it, take the following precautions:

  • Make sure you hire a reputable, top-rated professional to handle the repairs. Look at past photos of work they’ve completed and read their customer reviews on Thumbtack.
  • Back-up your data. To ensure you don’t lose the data on your computer, back-up your files to an external hard drive. 
  • Ensure you have access to important information. If you need to access certain files or information from your computer, make sure you can access that information through a cloud storage system or external drive. 
  • Erase sensitive information. If you have files (documents, photos, etc.) that contain sensitive information about your finances, accounts, passwords, etc., delete them before you bring your computer to a repair shop. 
  • Log out of your accounts. Make sure you’re logged out of your bank, social media and other accounts.

Is it cheaper to replace a hard drive or buy a new computer?

Buying a new hard drive is almost always cheaper than buying a new computer. If you suspect you need to upgrade or replace your hard drive, ask a computer technician to diagnose your device (and request a cost estimate if the culprit is indeed the hard drive).

How many years does a laptop last?

Depending on its quality, age, condition and maintenance, a laptop may last only a few years or up to seven years. Of course, your laptop may last longer or shorter depending on how well you take care of it. If you think your laptop needs repairs, don’t procrastinate — hire a technician to look at it before the damage becomes irreparable.

Is it worth replacing the motherboard on a laptop?

If your laptop’s motherboard was damaged by physical impact, liquid, heat or electrical damage, you may need to replace it or buy a new computer. You should consult computer repair experts near you to determine if replacing your laptop’s motherboard is worth the cost. Compare the price quotes you receive with new laptop prices, and decide which option is the most cost-effective.

Reviews for Charlotte computer technicians
Jacqueline S.
Well knowledgeable in repairing computers. Excellent customer service...
ASC1 Computer Services LLCASC1 Computer Services LLC
Robert H.
I hired Michael to repair my computer and he was definitely knowledgeable in his craft. However, to my disappointment, I believe my computer is past the point of repair. Thanks Mike for your help
E-Tech Computer ServicesE-Tech Computer Services
Carlton M.
Paul is an EXCELLENT, KNOWLEDGABLE, SKILLED professional computer technician. After being HOODWINKED by Best Buy North Lake Geek Squad, computer repair technicians, and having experienced an extremely disappointing laptop repair debacle with their unprofessional services, I took my laptop to Computers 2000. Mr. Regeis CORRECTED the Best Buy technician's defective work by identifying their obvious missteps and substandard repair work. Paul correctly diagnosed the problems and ensured the work was completed beyond my specifications and expectations. After receiving my repaired laptop, Paul contacted me to check my computer's performance. Computers 2000 is worth more than the applied service and repair fees!
Computers 2000Computers 2000
Renate R.
Michael did an excellent job of diagnosing the issue with my computer and fixing it in an expedient manner. He is very knowledgable and explained what he was checking during the process. I would highly recommend him for computer repairs and any other computer related problems.
E-Tech Computer ServicesE-Tech Computer Services
Thumbtack Customer
Joseph provided concise and experienced knowledge of the issues concerning my computer. He was totally upfront with what was wrong and the best path to repair. I totally recommend Joseph for any and all your IT and computer needs.
JSC IT ConsultingJSC IT Consulting
Kat W.
Kudos to Steph, MorTech Remote Computer Support, for repairing my desktop in record time. He responded within minutes and took it from there. My computer is working great I HIGHLY recommend him. Thanks again Steph.
MorTech  Remote Computer SupportMorTech Remote Computer Support
April M.
Excellent company! When the Geek Squad said no, Horizon said yes! They were very kind and professional. They were quick to tell me what needed to be repaired and quick to fix it the same day! I highly recommended this place for your computer repair needs🙂
Horizon Computer SystemsHorizon Computer Systems
Rick C.
Joe was very prompt and professional. He gave us good advice about replacing our old computer that wasn't worth repairing. Offered follow up help if needed. Very good value.
JSC IT ConsultingJSC IT Consulting
Thumbtack Customer
Prompt, courteous & inexpensive. Came over the same day and had the repair completed in 2 hours. Went above and beyond what I was expecting. I would definetly call him again if I needed any computer related work done. 5 star service!
Neighborhood Computer Repair Service
Eshaan Z.
Very pleased with the value of his work. No one could compete with the quality of work for his prices. He was able to fix start up problems on my laptop and preserve all my files, and even provided a couple services for my convenience. Great guy, would definitely recommend for your computer repair needs.
E-Tech Computer ServicesE-Tech Computer Services
Pamela N.
PrecisionIT4U was communicative. I was called ahead of time to let me know when we would begin. He was professional, patient, understanding and knew what he was doing. I was confident that he knew what the problem was and my fears went away. He repaired the computer and now it runs like new. Thank you PrecisionIT4U.
Thumbtack Customer
Joseph provided exceptional customer service! He has integrity, a strong work ethic, and a great sense of humor!! Joe is a man of his word. He showed up on time to help me with my WiFi Router and Internet access on my desktop computer. His hourly rate is very reasonable and his professionalism is evident. Joseph is very knowledgeable and came to my condo prepared to fix anything by bringing his diagnostic tools. He verified a defect in my router and confirmed the reason my Internet wasn't working. He was kind and patient while giving me advice about a new router. He answered all of my other computer questions that weren't related to the WiFi router issue! I am very selective and value honesty and customer service. Joseph is trustworthy, diligent and follows through to the end of the repair until it's fixed!! Joe doesn't give up!! If you've spent hours of frustration with your computer or device like I did and you're looking for an honest working IT consultant to solve it all for you....Joseph is the Answer!! Joseph is my IT Repairman for Life!!! I will call Joseph for all of my computer and technology repairs. I will recommend Joseph to my family and friends. I am so very grateful to have found Joe to help me with my WiFi and Internet!!! ÷)
JSC IT ConsultingJSC IT Consulting
Thumbtack Customer
outstanding service! rates were outstanding as well. had 2 computer repairs: hard drive fix/install of windows 10 and 1 unknown issue. very friendly, skillful, and professional. kept me abreast of everything going on with my computers, how to fix the issues, and communicated status updates appropriately. i truly felt confident in his expertise to resolve my PC issues. lastly, saved me $89.00 from purchasing a new hard drive by implementing a work-around and was able to save all my data without any known issues. 100% satisfied customer and will be doing business with the professional again on future jobs.
Brigitte J.
Michael was not able to retrieve files from my hard drive but it was not from lack of trying. I was scammed with Ransomeware (long story) but he was able to wipe my drive clean and restore my system as is if were a brand new computer. His response time was quick and his work quality is very professional and on target. Michael's prices are more than reasonable. He gave me a quoted price but I know he spent a lot more time repairing my computer. His response when I asked about what I owe: "I do not charge up. I quoted a price and that is what I will charge." He spent over 4 hours fixing my problem. And while he does not charge up I pay up!! Worth every dollar and more. I highly recommend Michael Perry. He knows his stuff AND he spent over an hour showing me stuff I never knew about my system. He also offers a 30 day guarantee on the work he completes PLUS I can call him anytime for questions, etc. Michael is my go to computer technician. Seriously, you will not be disappointed.
E-Tech Computer ServicesE-Tech Computer Services
Thumbtack Customer
I hired Micheal Perry etech to repair my Laptop I went to his house to drop off he approached me outside to retrieve my laptop . He looked at it . Contacted me later that day and told me it needed a hard drive and said it will cost $20 on amazon for a 500 gb hard drive or I can go to Best Buy and purchase one . I began to look around but he contacted me back and said he ordered one and that it will be back in 4 days . Once he said it arrived he said he swapped out the hard drive . Told me to pick up days later . I came by his house he then asked me do I want my old hard drive I said yes he ran inside then back and said oh my room mate must have moved I'll get it back to you. He also told me that my fan sounds like something is loose in it and handed me the laptop I asked him could he reapair it he said yes . Its been 2 weeks I have not seen my hard drive . I went home later with the laptop and sent him a picture of the error message telling me it will shut off the laptop because the fan is not working properly at 10pm that same night . He text me back and told me he could look at it that Sunday and instructed me make sure I sit the pc on a flat surface when using it and if I don't here the fan turn it off . The fan do not work . I didn't here from him Sunday so I text on that Monday and asked what happened he told me he was home, but he did not tell me when to come by. What ! Anyway I set up an appointment with him to drop it off the following Monday I contacted him to set up an appointment . Tuesday we nailed down an appointment for Monday at 9 am .He confirmed it. I arrived 9am ,sat there for a min then text him to let him know I was there . No response so I went to the door some guy says he's not here and asked , would you like to leave your laptop? I told him no and text Micheal Perry to contact me it's been three days and this guy have not replied good thing I didn't leave it . The problem is this guy has all access to people lives when handling hard drives , computers and such and if thumbtack is not screening this people that they have listed on there website it's a problem now this guy is no where to be found , I can't use the laptop I just paid him to repair right now and he has my hard drive that he offered to give back and didn't . The computer freezes up I would not recommend this guy based on my experience.
E-Tech Computer ServicesE-Tech Computer Services
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